Suitability Assessment Officer

3 months ago

London, United Kingdom Colbern Limited Full time

828294-7686-23338 10.12

Suitability Assessment Officer
Newham
Contract
£15.41 per hour

Our client is looking for an experienced Suitability Assessment Officer.

The main role of the post holder is to carry out suitability and affordability assessments in the Housing Needs Service to determine the suitability of accommodation provided to homeless households, and make specific recommendations in accordance with the council’s placement policy, so that any future accommodation that may be offered to homeless households meets their needs.
- A basic understanding of homelessness legislation, discharging homelessness duty through a private rented sector offer, the Homelessness (Suitability of Accommodation)(England) Order 2012, the relevant sections of the Homelessness Code of Guidance, and other relevant legislation.
- Knowledge of or experience in housing benefits calculations, affordability assessments and preferably homelessness suitability reviews.
- The ability to holistically assess customers’ circumstances by conducting interviews, undertaking visits to customers in their homes when appropriate, conducting enquiries and collecting information, to be able to verify their circumstances, so that a full suitability assessment can be conducted, taking into account all circumstances and needs of homeless households.
- Casework management experience, keeping and maintaining detailed written reports of developments in each case according to the established procedure, effectively manage a caseload ensuring that cases are prioritised and suitability assessments are completed in a timely manner. Ability to maintain accurate case notes is essential.
- The ability to understand and analyse complex information and to effectively communicate at all levels either face to face, by telephone, in writing or electronically with customers, colleagues, managers, legal advice agencies, education services, support workers, medical professionals and other relevant internal and external partners.
- The ability to prioritise well within a challenging workload, have the ability to engage with a diverse range of audiences in a courteous and professional manner, and work flexibly as part of a team to support colleagues and managers.


The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.

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