CRM Campaign Specialist

6 months ago

Uxbridge, United Kingdom Canon Full time

We’re looking for curious and innovative CRM Campaign Specialist that can collaborate across the business to drive forward our CRM Campaigns. You will be the lead on data-driven campaign planning, creative development, implementation and optimisation: tactical and trigger-based communications. The role covers EMEA markets and language variants. This is a fixed term contract of 12 months.
As CRM Campaign Specialist you will be responsible for:

- CRM Strategy and Planning.
- Grow and monetize the base while improving the quality and depth of customer information.
- Manage key agencies and third parties.
- Champion CRM within the organization.
- Budget management.
- Manage and work with stakeholders across the business: data and analytics, campaign and channel marketing, ecommerce, customer experience, content and pro marketing.
- Own product launch campaigns, lifecycle comms, data-driven adoption and testing new martech opportunities.

**What we give**:
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

Do you match with this role? Do not hesitate and apply You will be part of an energetic and innovative environment with more than 50 different nationalities at our EMEA HQ at Stockley Park.

**Salary**: between £35,616 and £41,902 dependent on experience

Here are some of the benefits we offer
- Hybrid working
- 25 days of personal holiday per year
- Excellent Pension Plan
- Healthcare and wider medical plan
- Discounts on Canon products
- Flexible benefits policy
- Free parking on site
- Subsidized restaurant and Costa Coffee on site too

**What we ask**:

- At least +2-4 years' experience in planning and implementing CRM campaigns.
- Creative thinker and problem solver.
- Team player with a ‘can do’ attitude and excellent interpersonal skills.
- Ability to create and deliver direct communications strategies (acquisition and retention) and plans with an international brand (client and/or agency side) is essential.
- Curious about insight and data. Able to create and share campaign performance metrics and web analytics.
- Experience with campaign management tools (salesforce an advantage), database marketing techniques, loyalty program development and CRM technologies.
- Interest or experience with photography.

**You will need**:
Communicate effectively
Plan and organise effectively
Drive for results
Focus on the customer
Ability to take initiative
Creative thinker
Attention to detail
Relationship building skills and stakeholder management

**Further Information**:
**Salary**: £35,616 - £41,902
This is a fixed term contract.
Hybrid role with 3 days in the office and 2 days working from home.
Location: Stockley Park, Uxbridge.

LI-FC1
LI-Hybrid

Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.

At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.

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