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Client Support Specialist

3 months ago

Uxbridge, United Kingdom beBee Professionals Full time £25,000 - £35,000

We are looking for a Client Support Specialist to join our team at beBee Professionals. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent support to our clients.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Provide accurate information regarding products and services.
  • Resolve customer issues efficiently and escalate when necessary.
  • Process customer orders and manage account information.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

What We Offer:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.