Process Improvement and Data Compliance Specialist
2 weeks ago
Austin Fraser is looking for a Process Improvement and Data Compliance Specialist to join their team based in the UK. This role involves overseeing Sales Excellence and Process Improvement functions, with core responsibilities focused on driving sales excellence initiatives, ensuring data compliance, and maintaining ISO accreditation standards.
The ideal candidate will have experience in process improvement and data compliance, with a strong understanding of CRM systems and strategic steering processes.
- CRM Key User and representative on Sales Process Council
- Drive Sales Excellence objectives and deliver on all goals: group requirements, local sales steering requirements, and lead market requirements
- Maintenance & improvement of customer master data
- Analytical CRM report creation for use by sales steering managers
- GDPR & Data Protection Policy to be maintained including customer master data and always done in alignment with GDPR requirements
- Packaging waste EPR reporting
- Process assessment, mapping and improvement
- Perform ISO accreditation responsibilities: internal audits & corrective action requests, business process mapping and re-engineering, liaison for external audits held with LRQA, creation & publication of quarterly management report
- Adhere to Company ethical guidelines and Quality Systems
- Involved where required in local project management
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