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Part Time Customer Service Advisor

3 months ago

Cheadle, United Kingdom Wedding Decor Trade Full time

*Office Administrat
- Wedding Decor Trade is a Cheadle

ased company that provides

wide rang
- f products a
- services to the
- dding and event
- dustry.

e are a f
- growing, dynami
- ompany with a lot of

room for growth and adv
- ement. We a

ooking for
- Office Administrator to join

r team. The
- fice Administrator will perform a variety of
- inistrative and clerical tasks, as we

as the p
- ing of customer or

rs, stock take within
- warehouse. This includes

viding support to our sa

and customer service departmen

ts, assisting with daily office needs, and assisting in various projects and tasks. *Responsibilities*
- Answer phones, take messages, and direct calls
- Handle sales orders, prepare invoices, and provide support to customers
- Communicate with our couriers on a daily basis
- Open, check, or distribute mail; maintain filing systems; perform data entry; answer general office queries; assist with various projects and tasks as needed
- Provide support to sales and customer service departments including customer returns, general enquiries and order support
- Research or locate information as requested by customers or other departments
- Packing of customer orders and maintaining our current warehouse
- Office Showroom refreshing to ensure styles and designs are up to date and accurate
- Perform general office duties as assigned by the manager or owner
- Uploading products to the website and our marketplace stores
- Label Preparation for the packing of customer orders *Skills/Requirements*
- Knowledge of office management systems and procedures
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills. This position will be working with sales orders, invoices, customer orders, shipping documents, order packing etc. We are hiring on a Part-Time Basis at 25 hours per week, strictly office based over 3 days each week. Please note there is no remote working available for this role. Job Type: Part-time Pay: £18,000.00-£19,000.00 per year Expected hours: 25 per week Benefits:

- Casual dress
- Company pension
- On-site parking
- Sick pay Schedule:

- Monday to Friday
- Weekend availability Supplemental pay types:

- Bonus scheme Education:

- GCSE or equivalent (preferred) Experience:

- Administrative experience: 1 year (preferred)
- Customer service: 3 years (preferred) Language:

- English (required) Licence/Certification:

- Driving Licence (required) Work Location: In person Expected start date: 01/08/2024