Customer Service Advisor

3 months ago


Cheadle, United Kingdom Career Cross Limited Full time

**Customer Service Advisor - Cheadle - £20.5k - £23k per annum plus company benefits**

Our client is an extremely well established and successful telecommunications company based in Cheadle near Manchester Airport; due to their continued success they are expanding their team and recruiting for a Customer Service Advisor.

This is an office based role, where you will be responsible for the following:

- Logging and resolving connectivity faults
- Customer Support - Answering incoming calls.
- Provisioning of VOIP / cloud phone systems and programming to customer requirements
- Providing Support & Resolving Customer VoIP & Cloud issues.
- Team Work and Working with others is Crucial to this role.
- Keywords - Customer Care, Customer Service, CSA, Customer Service Advisor, advisors, VOIP, Avaya, Mitel, Panasonic, BT wholesale, telecoms, broadband, VOIP programming, helpdesk, support, cloud, managed WIFI, landline faults, landline, provisioning, Cheadle, Manchester_

**Job Types**: Full-time, Permanent

**Salary**: £20,500.00-£23,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person



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