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Work Coordinator

4 months ago

Kirkby, United Kingdom Liberty Full time

Liberty has an exciting opportunity for a Work Coordinator to join our team, based in the Knowsley office. You will be working on a full-time, permanent basis, working 40 hours per week, 8am to 5pm Monday to Friday and you will be able to handle a fast-paced environment which includes, administration. handling calls and scheduling a range of works for domestic properties.

In return, you will receive a salary of £22,734.35 per annum Plus Excellent Benefits After a successful 6-month probation has been completed, you’ll have the opportunity to work towards earning a salary of £24,840

We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work.

The strength of our organisation lies in the quality of the people we work with. We’re proud to employ the most talented, driven individuals within the property services sector.

**Responsibilities for the Work Coordinator will include**:

- Help us manage contract requirements for a range of jobs
- Handling calls, scheduling a range of works
- Managing the customer and client relationships
- Validating each job to ensure the required information is available,
- Ensuring all regulatory information is updated and logged in real time with status updates on the internal system
- Rescheduling jobs that fall out of programme
- Prioritising and scheduling backfill and reinstatement tasks,
- Provide an efficient and flexible response to operational issues, to maintain levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales

**What we are looking for in our ideal Work Coordinator**

Good level of education, previous call handling and scheduling experience, ability to operate a computerised data base system, demonstrate strong analytical skills and the ability to manage change all at a fast pace.

**We offer a range of benefits for a rewarding career including though not limited to**:

- Pension scheme
- 23 days Annual Leave, plus Bank Holidays
- Cycle to Work scheme
- Liberty Sense Awards - employees are nominated by colleagues for living the Liberty values, those who win receive a high street voucher

YuLife, includes:

- Life Insurance/Death in service benefit - 2x annual salary value
- Smart Health (including round the clock access to 24/7 UK-based GPs)
- Best Doctors to provide a second opinion on complex cases or diagnosis
- Mental Health Support, 4-6 sessions with a psychologist or psychotherapist
- Online Health Check
- Nutrition consultations
- Online fitness program
- YuMatter+ Employee Assistance Programme designed to support mental, financial & professional wellbeing including up to 5 confidential sessions with a counsellor
- Free will writing
- Reward scheme for healthy behaviours to earn YuCoin which can be redeemed on the app for vouchers/rewards.
- Exclusive membership and wellbeing product discounts

Medicash Health Cash Plan (optional to register, P11D tax value approx £11.60 per year however allows claims for up to £996 per year) includes:

- Claiming eligible cash back n dental or optical treatments, specialist consultations, tests or scans
- Discounted gym membership
- Savings on cinema tickets, travel, holidays & retail
- In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required._
- As part of our recruitment process all employees need to be vetted and undertake pre-employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty._

If you have the desire to work in a busy and high performing team, why not join us as our Work Coordinator, click “apply” below - we want to hear from you