French Speaking Customer Service Advisor

2 days ago


Leicester, United Kingdom ASC Connections Ltd Full time

A French Speaking Customer Service Advisor role is available working for an e-commerce company based in the Leicester area. A hybrid position, you will be joining a fun and energetic team in a supportive and vibrant environment on a 12 month fixed contract.

Duties of the role include;
- Translating product information between English and French
- Main point of contact for French speaking clients
- Dealing with complaints and order queries (in both English and French)
- Ensuring excellent customer service is provided

Ideally you will;
- Be fluent in French and also English
- Previous experience working in Customer Service
- Good IT skills, with Microsoft systems, Excel and CRM systems
- Good problem solving, able to trouble shoot queries

Hours of work are Monday - Friday working **either**9:00am - 5:00pm or 8:00am - 4:00pm totalling a 37.5 hour week. Hybrid working, based in the office on Tuesdays and Thursdays. Paying a salary of £22,000p/a + bonus.

They offer free parking on-site and are easily accessible via public transport.
- ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity._



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