![Clarity Travel](https://media.trabajo.org/img/noimg.jpg)
Billing Agent
2 months ago
**Overview and what we offer**
- Salary Competitive
- Mon - Friday 37.5hrs 12mth FTC
- Location - Manchester city centre
- Refer a friend for £1000 bonus which is unlimited
- Generous holiday entitlement
- Day off for your birthday
- Staff Awards
- Hotel and airline discounts
- Employee Assistance Programme
- **OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE**:
- At Clarity we not only listen, we adapt and we deliver
**Who Are We?**
Clarity Business Travel is a leading name in the corporate travel industry, consistently ranked among the top 10 travel management companies in the UK. Our mission is to become the number one employer of choice in the corporate travel and events sector. We are committed to excellence, ensuring that every journey we manage is a success story for our clients and a rewarding experience for our team.
We are more than just a company; we are a vibrant community. As part of The Portman Travel Group, brands such as Brighter Events, Elegant Resorts, If Only, and Destination Sports Group to deliver exceptional experiences.
Discover more about us and exciting opportunities on our LinkedIn Careers Page. Join us at Clarity Business Travel and make every journey count.
**Purpose of the role**
- As a Billing Agent, you will play a key role in the financial operations of the company by ensuring accurate and timely invoicing, billing, and payment processing. Your primary responsibility is to facilitate a smooth and efficient billing process and address customer inquiries related to billing.
**Accountabilities**
- 1. Invoicing and Billing:
- Generate and distribute accurate and timely invoices to customers.
- Verify billing data for completeness and accuracy before issuance.
2. Payment Processing:
- Receive and process payments from customers through various channels
3. Resolving any queries to ensure invoices are raised to the customer as soon as possible. This could involve reviewing bookings, tracking down activity on a booking, discussing with a supplier or a staff member in another department
- 4. Processing returned Rail tickets to process refunds to customers.
- 5. Maintenance of accounts or ledgers within the systems.
- 6. Using your personal skills, knowledge, and experience, play an active part in a dynamic friendly team to positively impact team performance and assist in meeting business goals
- Previous experience working within a similar role would be advantageous.
- Willing to work within a team to achieve team/department objectives
- Excellent attention to detail
- Able to work in a fast-paced environment
- Computer literate with good knowledge of Microsoft Office
- Good communication skills with the ability to talk to other departments or suppliers to resolve queries.
- Able to work under pressure and to tight deadlines
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