Apprentice Service Advisor

6 months ago


Nottingham, United Kingdom Sytner Group Full time

**BMW/MINI Trainee Service Advisor**

Once in a while an opportunity appears.Would you like to set your career on the right path by joining the best training programme in the industry?

Once trained, your role will be focused on dealing with customers, who have high expectations and a varied range of needs and demands, therefore you need to have exceptional interpersonal skills and be able to build rapport, as well as a desire to provide the highest level of customer service.

You’ll learn, grow and develop with us, building a fascinating, challenging and exciting career from the ground-up.

All Service Advisor Trainees attend the BMW Group Academy in Berkshire for some of their off-the-job training. The programme will have a strong focus on the retail environment and the high customer service expectations of BMW & MINI customers, as well as Service Advisor role-specific training. The training takes place over a 12 month period and on successful completion of the programme, you will be a qualified Service Advisor. You will also have a Level 2 Customer Service Practitioner and an exceedingly bright future

As the UK’s largest prestige motor retail group we provide an outstanding working environment and exciting career opportunities. We are incredibly committed to being the best company to work for.

Our customers are very important to us and we want only the very best people looking after them and their vehicles. Have you got what it takes?

**Essential Requirements**:
You must be eligible to work in the UK.

**Why Sytner?**

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
- Enhanced Holiday Entitlement - 33 days inc. bank holidays
- Industry-leading Maternity, Paternity and Adoption Pay
- Career Development
- Recognition of Long Service every 5 years
- Discounted Car Schemes
- High Street Discounts
- Discounted Gym memberships
- Cycle to work scheme
- One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.



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