Witness Care Officer

3 weeks ago


Chorley, United Kingdom Lancashire Constabulary Full time

Being a Witness Care Officer (WCO) is not your average role. Daily you will be speaking to people who may have been through one of the worst experiences in their lives.

The Witness Care Unit covers the whole of Lancashire and supports all victims and witnesses where an offender is charged and appears at court: because of this some of the cases we deal with may have distressing content.

WCOs are often the first person that victims and witnesses speak to after the Police have attended the scene of the incident and arrests made. They spend a lot of time contacting people and providing updates about what is happening with their case. They will explain the court process and guide them through the Criminal Justice System. If their case does proceed to a trial, then their WCO will explain when they need to go to court and what will happen when they are there. An assessment will be made for every witness to see if they need any extra support to help them attend the trial and it will be arranged via the relevant support agency. The Witness Care Unit works very closely with the Crown Prosecution Service ( CPS ).

WCOs use a variety of IT systems to provide and send updates to witnesses and other agencies within the Justice System so accuracy is an essential criterion.

WCO’s have to provide daily cover for colleagues who are absent for sickness or leave as allocated trials are live and are constantly being updated. This can be demanding and the WCO’s have to be able to prioritise workloads whilst continuing to support their victims and witnesses as well as their colleagues.

We offer a wide range of additional benefits such as 24 days annual leave, a flexi scheme, site is accessible by public transport, Local Government Pension Scheme, cycle to work, memberships to staff associations, access to many local and national employee discounts.

THE CLOSING DATE FOR THIS VACANCY IS TUESDAY 11TH JULY AT 23:55PM..

**Job Types**: Full-time, Permanent, Temporary contract
Contract length: 12 months

**Salary**: £22,677.00-£25,353.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Flexitime
- Sick pay

Schedule:

- Day shift
- Flexitime
- Monday to Friday

Work Location: In person

Application deadline: 11/07/2023
Reference ID: S301-23


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