Complaints Administrative Assistant

2 months ago


London, United Kingdom Royal Borough of Greenwich Full time

Complaints Officer x 1 Secondment

Complaints Officer x 2 Permanent

The Repairs and Investment Service is responsible for planning and delivering repairs to the Royal Borough of Greenwich’s housing stock. The aim of the Service is to improve the quality of life for Residents through the provision of decent well-maintained homes and communal areas.

The R&I Complaints Team, records, monitors and responds to all complaints and representations received in relation to this Council function, promoting a strong customer focus and service improvement ethos. The Complaints Team works closely with the Chief Executive’s Office, Director’s Office, operational colleagues, and the Housing Ombudsman.

**_If you require any assistance in viewing or accessing this opportunity, please contact _**
**_ or call 020-8921-8977_**

**Advert Close**: All vacancies close at midnight unless otherwise stated.

**Interview Arrangements**: During this time, our priority for all of our recruitment activity is to make sure our applicants, hiring departments and new starters are informed, safe and supported. Careful and thorough consideration will be given to interview arrangements and for any essential in-person recruitment, we will ensure this is held in a suitable, secure setting with additional arrangements to ensure any current safety requirements are fully adhered to.

**Salary**: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.

Organisation
- Royal Borough of Greenwich
- Reference
- REC/23/00033
- Salary Details
- £27807 - £29214
- Additional Allowances
- n/a
- Location Postcode
- SE28 8BF
- Job Term and Hours per Week
- Permanent and Fixed Term available; 35
- Closing Date
- 26 February 2023



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