Administration Assistant
7 months ago
We are looking for an enthusiastic and motivated individual to join our team as an Administration Assistant within the General Office/Travel Centre at Colchester Hospital
Hours - Thursdays & Fridays 08:30 - 16:30
In this role you will be required to provide a customer focused service to patients, relatives and staff both face to face and over the phone.
**Duties will include**:
Car Parking administration
Production of ID Badges
Reimbursement of patient travel expenses
Cash handling
General office duties
**You must have**:
Good verbal and written communication skills
Good IT skills (Microsoft Office)
Excellent attention to detail
A customer-orientated approach
The ability to manage competing priorities
You should have the ability to work under your own initiative as well as part of a small team.
**Carry out a range of General Office duties including**:
Ordering stationary
Filing
Photocopying
Recorded mail
**Assist with cashiering duties including**:
Processing and receipting Trust fund requests on Integra
Completing income sheets for petty cash, patients monies, patient travel expenses, car parking fees, art sales, beach hut
Receipt of Charitable Income
Comply with the Trusts standing orders, standing financial instructions, policies, procedures and guidelines
Assist with the development of Facilities policies and procedures
**Carry out a range of General Office duties including**:
Ordering stationary
Filing
Photocopying
Recorded mail
**Assist with cashiering duties including**:
Processing and receipting Trust fund requests on Integra
Completing income sheets for petty cash, patients monies, patient travel expenses, car parking fees, art sales, beach hut
Receipt of Charitable Income
Comply with the Trusts standing orders, standing financial instructions, policies, procedures and guidelines
Assist with the development of Facilities policies and procedures
One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.
Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.
To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Support and provide the efficient administration of General Office services to patients, visitors and staff, ensuring services are carried out in a timely and efficient manner
Communicate with understanding and diplomacy with patients, carers, relatives and the general public who may be distressed and/or have difficulty in understanding
Reimbursement of patient travel expenses in line with the Trust’s policies and procedures
Liaise with the parking management company, maintaining the car parking database to ensure permits are processed in a timely manner, dealing with queries in relation to parking charge notices, the whitelisting of staff, visitor and contractors vehicles issuing 5/7 day parking passes for both Colchester Hospital and the PCC
Attend meetings in relation to car parking administration
Issue Park & Ride tickets to members of staff
Issue rail warrants to staff
Take photographs and process staff ID Badges on Access Control System
Take bookings for the Beach Hut located at Mersea
Ordering and distribution of staff uniform
Please see attached job description for full details
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