Administration Assistant

3 months ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

We are looking for an enthusiastic and motivated individual to join our team as an Administration Assistant within the General Office/Travel Centre at Colchester Hospital

Hours - Thursdays & Fridays 08:30 - 16:30

In this role you will be required to provide a customer focused service to patients, relatives and staff both face to face and over the phone.

**Duties will include**:
Car Parking administration

Production of ID Badges

Reimbursement of patient travel expenses

Cash handling

General office duties

**You must have**:
Good verbal and written communication skills

Good IT skills (Microsoft Office)

Excellent attention to detail

A customer-orientated approach

The ability to manage competing priorities

You should have the ability to work under your own initiative as well as part of a small team.

**Carry out a range of General Office duties including**:
Ordering stationary

Filing

Photocopying

Recorded mail

**Assist with cashiering duties including**:
Processing and receipting Trust fund requests on Integra

Completing income sheets for petty cash, patients monies, patient travel expenses, car parking fees, art sales, beach hut

Receipt of Charitable Income

Comply with the Trusts standing orders, standing financial instructions, policies, procedures and guidelines

Assist with the development of Facilities policies and procedures

**Carry out a range of General Office duties including**:
Ordering stationary

Filing

Photocopying

Recorded mail

**Assist with cashiering duties including**:
Processing and receipting Trust fund requests on Integra

Completing income sheets for petty cash, patients monies, patient travel expenses, car parking fees, art sales, beach hut

Receipt of Charitable Income

Comply with the Trusts standing orders, standing financial instructions, policies, procedures and guidelines

Assist with the development of Facilities policies and procedures

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents.

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Support and provide the efficient administration of General Office services to patients, visitors and staff, ensuring services are carried out in a timely and efficient manner

Communicate with understanding and diplomacy with patients, carers, relatives and the general public who may be distressed and/or have difficulty in understanding

Reimbursement of patient travel expenses in line with the Trust’s policies and procedures

Liaise with the parking management company, maintaining the car parking database to ensure permits are processed in a timely manner, dealing with queries in relation to parking charge notices, the whitelisting of staff, visitor and contractors vehicles issuing 5/7 day parking passes for both Colchester Hospital and the PCC

Attend meetings in relation to car parking administration

Issue Park & Ride tickets to members of staff

Issue rail warrants to staff

Take photographs and process staff ID Badges on Access Control System

Take bookings for the Beach Hut located at Mersea

Ordering and distribution of staff uniform

Please see attached job description for full details



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