Customer Assistant

6 months ago

Bishop's Stortford, United Kingdom M&S Full time

**Summary**

Operations Customer Assistant - 37.5 Hours - Temporary Contract

This role is largely warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as well as time spent in walk-in fridges/freezers. Full training will be given.

Shift Pattern

Week 1

Sun 07.00-17.30

Mon 12.00-19.30

Wed 05.00-13.00

Thu 12.00-19.30

Fri 11.00-19.30

Week 2

Mon 11.00-19.30

Tue 11.00-19.30

Thu 05.00-11.30

Fri 11.00-19.30

Sat 11.00-19.30

Base rate £12.00 per hour. Plus additional £3.00 per hour unsocial premium for hours worked between 22.00-06.00
**All the details**

Operations Customer Assistant - 37.5 Hours - Temporary Contract

This role is largely warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as well as time spent in walk-in fridges/freezers. Full training will be given.

Shift Pattern
Week 1
Sun 07.00-17.30
Mon 12.00-19.30
Wed 05.00-13.00
Thu 12.00-19.30
Fri 11.00-19.30

Week 2
Mon 11.00-19.30
Tue 11.00-19.30
Thu 05.00-11.30
Fri 11.00-19.30
Sat 11.00-19.30

Base rate £12.00 per hour. Plus additional £3.00 per hour unsocial premium for hours worked between 22.00-06.00

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - 18.75 hours - Clothing & Home - Bishops Stortford - This is a Temporary Position. Base rate £12.00 per hour. Shift Pattern Friday 10-18 Saturday 12-18 Sunday 10-16 **All the details** Customer Assistant - 18.75 hours - Clothing & Home - Bishops Stortford - This is a Temporary Position. Base rate 12.00 per hour. Shift...

  • Customer Assistant

    5 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - In Store Bakery - Temporary Contract Shift Pattern Week 1 Mon 11.00-19.30 Tues 09.30-18.00 Thurs 09.30-18.00 Fri 11.00-19.30 Sat 09.30-18.00 Week 2 Sun 09.00-1730 Mon 09.30-18.00 Weds 09.30-18.00 Thurs 11.00-19.30 Fri 11.00-19.30 **All the details** Customer Assistant - In Store Bakery - Temporary...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Foods - Temporary position Week 1 Sunday - Thursday Off Friday - 05.00 - 11.00 Saturday 05.00 - 14.00 Week 2 Sunday 07.00 - 15.30 Monday - Friday Off Saturday 05.00 - 12.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Foods - Temporary Position Wk 1 Sun 07.00-13.00 Mon 13.30-19.30 Tue 12.00-18.00 Wk 2 Mon 12.00-18.00 Thur 12.00-18.00 Sat 13.30-19.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive...

  • Customer Assistant

    5 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Foods Temporary Contract Shift Pattern: Week One Mon & Tue 15.30-19.30 Thurs, Fri & Sat 15.30-19.30 Week Two: Sun 13.30-17.30 Tues, Wed, Thurs & Fri 15.30-19.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant Shift Pattern Week 1 Sun 7.00-17.30 Mon 10.30-19.30 Thurs 11.30-19.30 Fri 11.00-19.30 Wk 2 Mon 10.30-19.30 Thurs 5.00-14.00 Friday 10.30-19.30 Sat 10.30-19.30 [09:58] Brown, Michelle This role is largely Warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as well as time spent in walk-in...

  • Customer Sales Assistant

    7 months ago

    Bishop's Stortford, United Kingdom Travis Perkins Full time

    Joining our friendly and hard working family as a Customer Sales Assistant , you’ll be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing a first class service and keeping colleagues and customers safe at all times. What will I be doing? No one day is the same as the next in TP...

  • Customer Assistant

    5 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant Shift Pattern Week 1 Sun 7.00-17.30 Mon 10.30-19.30 Thurs 11.30-19.30 Fri 11.00-19.30 Wk 2 Mon 10.30-19.30 Thurs 5.00-14.00 Friday 10.30-19.30 Sat 10.30-19.30 [09:58] Brown, Michelle This role is largely Warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** This is a Temporary Role Sun 12.00 -17.30 Mon 14.00 -19.30 Tues 14.00 -19.30 Thur 14.00 -19.30 WK2 Mon 14.00 -19.30 Tues 14.00 -19.30 Thur 14.00- 19.30 Sat 14.00- 19.30 **All the details** This is a Temporary Role Sun 12.00 -17.30 Mon 14.00 -19.30 Tues 14.00 -19.30 Thur 14.00 -19.30 WK2 Mon 14.00 -19.30 Tues 14.00 -19.30 Thur 14.00-...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across all channels brilliantly well - Be the voice of our...

  • Customer Assistant Foods

    5 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Over 18 This is a temporary position Vacancy 1 Sun 05.00-09.00 Mon 05.00-09.00 Wed 05.00-09.00 Fri 05.00-09.00 Vacancy 2 Mon 05.00-09.00 Wed 05.00-09.00 Fri 05.00-09.00 Sat 05.00-09.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working...

  • Customer Assistant Clothing and Home

    5 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Clothing and Home This is a temporary position until 28/10/23 Week One Monday 12-16 Weds 8-12 thurs 12-18 Fri 12-18 Week Two Sunday 10-16 Monday 8-14 Weds 8-12 Sat 8-12 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...

  • Customer Assistant

    5 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - Temporary Position Start Date:26/11/23 - End Date 30/12/23 Sun 0800-1700 Sat 0900-1800 **All the details** Customer Assistant - Christmas - Temporary Position Start Date:26/11/23 - End Date 30/12/23 Sun 0800-1700 Sat 0900-1800 **Purpose** - To deliver a great shopping experience for their customers,...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas -Temporary Position - End Date: 30/12/23 Tues 1500-1900 Wed 1500-1900 Thurs 1500-1900 Sat 1000-1400 **All the details** Customer Assistant - Christmas -Temporary Position - End Date: 30/12/23 Tues 1500-1900 Wed 1500-1900 Thurs 1500-1900 Sat 1000-1400 **Purpose** - To deliver a great shopping experience for...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - Temporary Position - End Date 23/12/23 Sun 1000-1600 Mon 1430-2030 Fri 1430-2030 Sat 1430-2030 **All the details** Customer Assistant - Christmas - Temporary Position - End Date 23/12/23 Sun 1000-1600 Mon 1430-2030 Fri 1430-2030 Sat 1430-2030 **Purpose** - To deliver a great shopping experience for their...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - Temporary Position Start Date: 10/12/23 End Date: 30/12/23 Shift Pattern Week 1 Sunday 11.45 - 17.30 Monday 12.30 - 20.30 Friday 12.30 - 20.30 Week 2 Monday 21.00 - 02.45 Friday 21.00 - 05.00 Saturday 21.00 - 05.00 Base rate £10.90 per hour. Plus additional £3.00 per hour unsocial premium for hours...

  • Customer Service Representative

    4 weeks ago

    Bishop's Stortford, Hertfordshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Tesco store team as a Sales Assistant. As a Sales Assistant, you will be responsible for providing exceptional customer service, working closely with colleagues to achieve sales targets, and maintaining a high level of store standards.Key ResponsibilitiesProvide...

  • Customer Service Advisor

    5 months ago

    Bishop's Stortford, United Kingdom Newman Office Personnel Full time

    New role for an exception company based in the heart of Bishops Stortford! - Answer incoming calls and respond to customer inquiries - Provide service on a range of queries - Assist customers with their account inquiries, transactions, and problem resolution - Chase outstanding orders and advise on delivery dates - Process customer requests, such as account...

  • Customer Service Supervisor

    6 months ago

    Bishop's Stortford, United Kingdom Ellis Mason Full time

    _Ellis Mason_ have partnered exclusively with a highly credible business based in Bishops Stortford to help them find a **CUSTOMER SERVICE SUPERVISOR**. This role is for an experienced supervisor and would suit someone who would be keen to progress into the management role with training. For the role of **CUSTOMER SERVICE SUPERVISOR**, you will need to...

  • Customer Service

    6 months ago

    Bishop's Stortford, United Kingdom Data Energy Management Services Ltd Full time

    Data Energy Management Services is a well-established organisation providing account management support to Managing Agents that covers everything from finding lost meters to resident level billing and even Combined Heat & Power (CHP) generation. The basic role is to deal with all areas of the billing and customer service area of the organisation. To ensure...