Customer Assistant

3 months ago

Bishop's Stortford, United Kingdom M&S Full time

**Summary**

Customer Assistant - Christmas - Temporary Position - End Date 23/12/23

Sun 1000-1600

Mon 1430-2030

Fri 1430-2030

Sat 1430-2030

**All the details**

Customer Assistant - Christmas - Temporary Position - End Date 23/12/23

Sun 1000-1600
Mon 1430-2030
Fri 1430-2030
Sat 1430-2030

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

  • Customer Assistant

    3 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - 18.75 hours - Clothing & Home - Bishops Stortford - This is a Temporary Position. Base rate £12.00 per hour. Shift Pattern Friday 10-18 Saturday 12-18 Sunday 10-16 **All the details** Customer Assistant - 18.75 hours - Clothing & Home - Bishops Stortford - This is a Temporary Position. Base rate 12.00 per hour. Shift...

  • Customer Assistant

    3 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - In Store Bakery - Temporary Contract Shift Pattern Week 1 Mon 11.00-19.30 Tues 09.30-18.00 Thurs 09.30-18.00 Fri 11.00-19.30 Sat 09.30-18.00 Week 2 Sun 09.00-1730 Mon 09.30-18.00 Weds 09.30-18.00 Thurs 11.00-19.30 Fri 11.00-19.30 **All the details** Customer Assistant - In Store Bakery - Temporary...

  • Customer Assistant

    3 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Operations Customer Assistant - 37.5 Hours - Temporary Contract This role is largely warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as well as time spent in walk-in fridges/freezers. Full training will be given. Shift Pattern Week 1 Sun 07.00-17.30 Mon 12.00-19.30 Wed 05.00-13.00 Thu...

  • Customer Assistant

    4 weeks ago

    Bishop's Stortford, Hertfordshire, United Kingdom MARKS&SPENCER Full time

    Customer Assistant - Clothing & Home hours - Temporary ContractShift PatternWeek 1Mon Tue Fri Week 2Tue Fri Sat PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of...

  • Customer Assistant

    3 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Foods - Temporary Position Wk 1 Sun 07.00-13.00 Mon 13.30-19.30 Tue 12.00-18.00 Wk 2 Mon 12.00-18.00 Thur 12.00-18.00 Sat 13.30-19.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive...

  • Customer Assistant

    3 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Foods - Temporary position Week 1 Sunday - Thursday Off Friday - 05.00 - 11.00 Saturday 05.00 - 14.00 Week 2 Sunday 07.00 - 15.30 Monday - Friday Off Saturday 05.00 - 12.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...

  • Customer Assistant

    3 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Operations Department Over 18 Permanent Contract This role is in our Backstage Operations Team, this is very physical work and full training will be given. Working Pattern Week 1 M 10.30-19.30 Thu 05.00-14.00 Fri 05.00-14.00 Sat 05.00-14.00 Week 2 Sun 07.00-17.30 Mon 11.30-19.30 Thu 11.30-19.30 Fri 10.15-19.30 **Purpose** - To deliver...

  • Customer Assistant

    3 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Foods Temporary Contract Shift Pattern: Week One Mon & Tue 15.30-19.30 Thurs, Fri & Sat 15.30-19.30 Week Two: Sun 13.30-17.30 Tues, Wed, Thurs & Fri 15.30-19.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open...

  • Customer Assistant

    3 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant Shift Pattern Week 1 Sun 7.00-17.30 Mon 10.30-19.30 Thurs 11.30-19.30 Fri 11.00-19.30 Wk 2 Mon 10.30-19.30 Thurs 5.00-14.00 Friday 10.30-19.30 Sat 10.30-19.30 [09:58] Brown, Michelle This role is largely Warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as well as time spent in walk-in...

  • Customer Sales Assistant

    5 months ago

    Bishop's Stortford, United Kingdom Travis Perkins Full time

    Joining our friendly and hard working family as a Customer Sales Assistant , you’ll be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing a first class service and keeping colleagues and customers safe at all times. What will I be doing? No one day is the same as the next in TP...

  • Customer Assistant

    3 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant Shift Pattern Week 1 Sun 7.00-17.30 Mon 10.30-19.30 Thurs 11.30-19.30 Fri 11.00-19.30 Wk 2 Mon 10.30-19.30 Thurs 5.00-14.00 Friday 10.30-19.30 Sat 10.30-19.30 [09:58] Brown, Michelle This role is largely Warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as...

  • Customer Assistant

    3 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** This is a Temporary Role Sun 12.00 -17.30 Mon 14.00 -19.30 Tues 14.00 -19.30 Thur 14.00 -19.30 WK2 Mon 14.00 -19.30 Tues 14.00 -19.30 Thur 14.00- 19.30 Sat 14.00- 19.30 **All the details** This is a Temporary Role Sun 12.00 -17.30 Mon 14.00 -19.30 Tues 14.00 -19.30 Thur 14.00 -19.30 WK2 Mon 14.00 -19.30 Tues 14.00 -19.30 Thur 14.00-...

  • Customer Assistant

    4 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across all channels brilliantly well - Be the voice of our...

  • Customer Assistant Foods

    3 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Over 18 This is a temporary position Vacancy 1 Sun 05.00-09.00 Mon 05.00-09.00 Wed 05.00-09.00 Fri 05.00-09.00 Vacancy 2 Mon 05.00-09.00 Wed 05.00-09.00 Fri 05.00-09.00 Sat 05.00-09.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working...

  • Customer Service Assistant

    3 months ago

    Bishop's Stortford, United Kingdom Ultimate Banking Ltd Full time

    Do you love helping customers? Are you a natural people person? Being a Part Time Customer Service Assistant (3 days a week but any days) in the Bishops Stortford branch for the Saffron Building Society will allow you to be yourself. By assisting people in a positive and patient way, you can ensure they leave the branch with a smile on their face. The people...

  • Customer Assistant Clothing and Home

    3 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Clothing and Home This is a temporary position until 28/10/23 Week One Monday 12-16 Weds 8-12 thurs 12-18 Fri 12-18 Week Two Sunday 10-16 Monday 8-14 Weds 8-12 Sat 8-12 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...

  • Customer Assistant

    3 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas -Temporary Position - End Date: 30/12/23 Tues 1500-1900 Wed 1500-1900 Thurs 1500-1900 Sat 1000-1400 **All the details** Customer Assistant - Christmas -Temporary Position - End Date: 30/12/23 Tues 1500-1900 Wed 1500-1900 Thurs 1500-1900 Sat 1000-1400 **Purpose** - To deliver a great shopping experience for...

  • Customer Assistant

    3 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - Temporary Position Start Date:26/11/23 - End Date 30/12/23 Sun 0800-1700 Sat 0900-1800 **All the details** Customer Assistant - Christmas - Temporary Position Start Date:26/11/23 - End Date 30/12/23 Sun 0800-1700 Sat 0900-1800 **Purpose** - To deliver a great shopping experience for their customers,...

  • Administrative Assistant

    6 days ago

    Bishop's Stortford, Hertfordshire, United Kingdom Molton Brown Limited Full time

    About the Role:We are seeking a dynamic and detail-oriented Customer Logistics Administrator to join our team at Molton Brown Limited. As a key member of our Customer Logistics Team, you will play a crucial role in managing order entries for all B2B divisions, ensuring seamless interactions with internal and external customers.Key Responsibilities:Process...

  • Customer Assistant

    3 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - Temporary Position Start Date: 10/12/23 End Date: 30/12/23 Shift Pattern Week 1 Sunday 11.45 - 17.30 Monday 12.30 - 20.30 Friday 12.30 - 20.30 Week 2 Monday 21.00 - 02.45 Friday 21.00 - 05.00 Saturday 21.00 - 05.00 Base rate £10.90 per hour. Plus additional £3.00 per hour unsocial premium for hours...