Customer Assistant

6 months ago

Bishop's Stortford, United Kingdom M&S Full time

**Summary**

Customer Assistant - Christmas -Temporary Position - End Date: 30/12/23

Tues 1500-1900

Wed 1500-1900

Thurs 1500-1900

Sat 1000-1400

**All the details**

Customer Assistant - Christmas -Temporary Position - End Date: 30/12/23

Tues 1500-1900
Wed 1500-1900
Thurs 1500-1900
Sat 1000-1400

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’s strategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - 18.75 hours - Clothing & Home - Bishops Stortford - This is a Temporary Position. Base rate £12.00 per hour. Shift Pattern Friday 10-18 Saturday 12-18 Sunday 10-16 **All the details** Customer Assistant - 18.75 hours - Clothing & Home - Bishops Stortford - This is a Temporary Position. Base rate 12.00 per hour. Shift...

  • Customer Assistant

    5 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - In Store Bakery - Temporary Contract Shift Pattern Week 1 Mon 11.00-19.30 Tues 09.30-18.00 Thurs 09.30-18.00 Fri 11.00-19.30 Sat 09.30-18.00 Week 2 Sun 09.00-1730 Mon 09.30-18.00 Weds 09.30-18.00 Thurs 11.00-19.30 Fri 11.00-19.30 **All the details** Customer Assistant - In Store Bakery - Temporary...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Operations Customer Assistant - 37.5 Hours - Temporary Contract This role is largely warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as well as time spent in walk-in fridges/freezers. Full training will be given. Shift Pattern Week 1 Sun 07.00-17.30 Mon 12.00-19.30 Wed 05.00-13.00 Thu...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Foods - Temporary position Week 1 Sunday - Thursday Off Friday - 05.00 - 11.00 Saturday 05.00 - 14.00 Week 2 Sunday 07.00 - 15.30 Monday - Friday Off Saturday 05.00 - 12.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Foods - Temporary Position Wk 1 Sun 07.00-13.00 Mon 13.30-19.30 Tue 12.00-18.00 Wk 2 Mon 12.00-18.00 Thur 12.00-18.00 Sat 13.30-19.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Foods Temporary Contract Shift Pattern: Week One Mon & Tue 15.30-19.30 Thurs, Fri & Sat 15.30-19.30 Week Two: Sun 13.30-17.30 Tues, Wed, Thurs & Fri 15.30-19.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant Shift Pattern Week 1 Sun 7.00-17.30 Mon 10.30-19.30 Thurs 11.30-19.30 Fri 11.00-19.30 Wk 2 Mon 10.30-19.30 Thurs 5.00-14.00 Friday 10.30-19.30 Sat 10.30-19.30 [09:58] Brown, Michelle This role is largely Warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as well as time spent in walk-in...

  • Customer Sales Assistant

    7 months ago

    Bishop's Stortford, United Kingdom Travis Perkins Full time

    Joining our friendly and hard working family as a Customer Sales Assistant , you’ll be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing a first class service and keeping colleagues and customers safe at all times. What will I be doing? No one day is the same as the next in TP...

  • Customer Assistant

    5 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant Shift Pattern Week 1 Sun 7.00-17.30 Mon 10.30-19.30 Thurs 11.30-19.30 Fri 11.00-19.30 Wk 2 Mon 10.30-19.30 Thurs 5.00-14.00 Friday 10.30-19.30 Sat 10.30-19.30 [09:58] Brown, Michelle This role is largely Warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** This is a Temporary Role Sun 12.00 -17.30 Mon 14.00 -19.30 Tues 14.00 -19.30 Thur 14.00 -19.30 WK2 Mon 14.00 -19.30 Tues 14.00 -19.30 Thur 14.00- 19.30 Sat 14.00- 19.30 **All the details** This is a Temporary Role Sun 12.00 -17.30 Mon 14.00 -19.30 Tues 14.00 -19.30 Thur 14.00 -19.30 WK2 Mon 14.00 -19.30 Tues 14.00 -19.30 Thur 14.00-...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across all channels brilliantly well - Be the voice of our...

  • Customer Assistant Foods

    5 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Over 18 This is a temporary position Vacancy 1 Sun 05.00-09.00 Mon 05.00-09.00 Wed 05.00-09.00 Fri 05.00-09.00 Vacancy 2 Mon 05.00-09.00 Wed 05.00-09.00 Fri 05.00-09.00 Sat 05.00-09.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working...

  • Customer Assistant Clothing and Home

    5 months ago

    Bishop's Stortford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Clothing and Home This is a temporary position until 28/10/23 Week One Monday 12-16 Weds 8-12 thurs 12-18 Fri 12-18 Week Two Sunday 10-16 Monday 8-14 Weds 8-12 Sat 8-12 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - Temporary Position Start Date:26/11/23 - End Date 30/12/23 Sun 0800-1700 Sat 0900-1800 **All the details** Customer Assistant - Christmas - Temporary Position Start Date:26/11/23 - End Date 30/12/23 Sun 0800-1700 Sat 0900-1800 **Purpose** - To deliver a great shopping experience for their customers,...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - Temporary Position - End Date 23/12/23 Sun 1000-1600 Mon 1430-2030 Fri 1430-2030 Sat 1430-2030 **All the details** Customer Assistant - Christmas - Temporary Position - End Date 23/12/23 Sun 1000-1600 Mon 1430-2030 Fri 1430-2030 Sat 1430-2030 **Purpose** - To deliver a great shopping experience for their...

  • Customer Assistant

    6 months ago

    Bishop's Stortford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Christmas - Temporary Position Start Date: 10/12/23 End Date: 30/12/23 Shift Pattern Week 1 Sunday 11.45 - 17.30 Monday 12.30 - 20.30 Friday 12.30 - 20.30 Week 2 Monday 21.00 - 02.45 Friday 21.00 - 05.00 Saturday 21.00 - 05.00 Base rate £10.90 per hour. Plus additional £3.00 per hour unsocial premium for hours...

  • Customer Experience Coordinator

    3 days ago

    Bishop's Stortford, Hertfordshire, United Kingdom Holroyd Howe Full time

    Cafe Assistant Job Description">We are looking for a friendly and efficient Cafe Assistant to join our team at Holroyd Howe in Watton-at-Stone. As a Cafe Assistant, you will play a vital role in providing quality refreshments to students, staff, and guests while maintaining high standards of customer service and food safety.

  • Customer Service Representative

    4 weeks ago

    Bishop's Stortford, Hertfordshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Tesco store team as a Sales Assistant. As a Sales Assistant, you will be responsible for providing exceptional customer service, working closely with colleagues to achieve sales targets, and maintaining a high level of store standards.Key ResponsibilitiesProvide...

  • Customer Service Advisor

    5 months ago

    Bishop's Stortford, United Kingdom Newman Office Personnel Full time

    New role for an exception company based in the heart of Bishops Stortford! - Answer incoming calls and respond to customer inquiries - Provide service on a range of queries - Assist customers with their account inquiries, transactions, and problem resolution - Chase outstanding orders and advise on delivery dates - Process customer requests, such as account...

  • Customer Service Supervisor

    6 months ago

    Bishop's Stortford, United Kingdom Ellis Mason Full time

    _Ellis Mason_ have partnered exclusively with a highly credible business based in Bishops Stortford to help them find a **CUSTOMER SERVICE SUPERVISOR**. This role is for an experienced supervisor and would suit someone who would be keen to progress into the management role with training. For the role of **CUSTOMER SERVICE SUPERVISOR**, you will need to...