Public Engagement Monitoring and Scrutiny

4 months ago

Carmarthen, United Kingdom Citizen Voice Body for Health and Social Care Wales (operating name Llais) Full time

Job Overview

Our role is to engage with and listen to the patients and public of Wales. We do this by reaching out to people in their local communities, hearing their views and understanding their experiences of health and social care. We will feed back to decision-makers to help shape and influence future services.

Are you passionate about improving health and social care services in Wales?

A fantastic opportunity has become available at Llais West Wales for Public Engagement Monitoring and Scrutiny Management Officer, Band 5, 37.5 hours per week.

This role is primarily based in the Carmarthen office. This is a hybrid role, with both remote and office-based working.

The ability to communicate in Welsh is desirable.

Main Duties of the job

To manage own workload and provide an effective and efficient support service for Llais, its staff and volunteers, responding to demands made from the public or health and social care organisations.

To work flexibly as part of a team to assist Llais to carry out its range of duties and responsibilities. To assist the Deputy Regional Director in the day-to-day management, organisation and future planning of the Public Engagement and Monitoring/Scrutiny functions.

To assist the Deputy Regional Director in developing the interface between Llais, service users and public. To work with Llais volunteers and with health and social care sector, voluntary sector and stakeholder groups as appropriate and on-going liaison with service users and the public.

To develop and maintain the Llais region’s scrutiny activity. The post holder will be expected to undertake other generic Llais core activities as determined by the Regional Director or Deputy Regional Director.

Working for our organisation

Everyone at Llais believes people and communities in Wales should lead happy, healthy lives where they get the health and social care they need in a way that works best for them. We believe this can only happen by raising the power and influence of their voices in shaping people-centred health and social care services.

That is where you come in Are you looking for the opportunity to join a new, passionate organisation, and contribute to the improvement of health and social care services here in Wales?

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