Band 3 Nhs A&c Booking Clerk

3 weeks ago


Aylesbury, United Kingdom Service Care Solutions - Healthcare Full time

Service Care Solutions are currently recruiting for a temporary Band 3 A&C Ward Clerk to work within the Oxford Health NHS Trust on a temporary agency contact. This role will be based within the Marlborough, Oxford area and will be on a 3 month temporary contractwith possible extension.
**Hours**
37.5 hours per week (Monday-Friday)
**Rates**
£10.28 PAYE ( £12.50Ltd) paid weekly via an umbrella company.
**Main Duties**
To undergo administrative work and provide secretarial support to the various teams/departments within the hospital. This will include being the first point of contact for team/ department, which could involve duties such as:

- **Answering telephones and dealing with appointment requests/queries**:

- **Booking patient appointments from waiting lists, ensuring appointments are booked accurately on the system.**:

- **Using the NHS Portal Service to upload, patient information, appointment letters and other documents.**:

- **Ensure accurate and up-to-date patient details are maintained on patient information systems.**:

- **Ensure patient confidentiality is always maintained**:

- **Arrange follow up appointments or add patients to a follow-up pending list, as required, in accordance with clinician's instructions and Trust policy.**:

- **Monitor clinics daily to ensure full utilisation of appointment slots and escalate any issues to team leader or slot manager.**:

- **Actively monitor pending lists and action any Appointment Slot Issue requests.**:

- **Cancel clinics and re-negotiate new appointments with patients by telephone where required, in an empathetic and helpful manner**

**Benefit of Service Care Solutions**
- **Excellent pay rates**:

- **Exceptional referral bonuses**:

- **Approved supplier to over 400 organizations nationwide**:

- **Nationwide provider to over 40 different NHS trust & private** **organisations**:

- **Subsidised training/ FREE mandatory training**:

- **Dedicated and experienced one-to-one consultant support**:

- **DBS checks provided via online services free of charge**:
If this role sounds of interest to you please send your CV over to or call on.
Full job spec on request



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