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Band 3 Nhs A&c Booking Clerk
4 months ago
Service Care Solutions are currently recruiting for a temporary Band 3 A&C Ward Clerk to work within the Oxford Health NHS Trust on a temporary agency contact. This role will be based within the Marlborough, Oxford area and will be on a 3 month temporary contract with possible extension.
**Hours**
37.5 hours per week (Monday-Friday)
**Rates**
£10.28 PAYE ( £12.50Ltd) paid weekly via an umbrella company.
**Main Duties**
To undergo administrative work and provide secretarial support to the various teams/departments within the hospital. This will include being the first point of contact for team/ department, which could involve duties such as:
- ** Answering telephones and dealing with appointment requests/queries**:
- **Booking patient appointments from waiting lists, ensuring appointments are booked accurately on the system.**:
- **Using the NHS Portal Service to upload, patient information, appointment letters and other documents.**:
- **Ensure accurate and up-to-date patient details are maintained on patient information systems.**:
- **Ensure patient confidentiality is always maintained**:
- **Arrange follow up appointments or add patients to a follow-up pending list, as required, in accordance with clinician's instructions and Trust policy.**:
- **Monitor clinics daily to ensure full utilisation of appointment slots and escalate any issues to team leader or slot manager.**:
- **Actively monitor pending lists and action any Appointment Slot Issue requests.**:
- **Cancel clinics and re-negotiate new appointments with patients by telephone where required, in an empathetic and helpful manner
**Benefit of Service Care Solutions**
- ** Excellent pay rates**:
- ** Exceptional referral bonuses**:
- ** Approved supplier to over 400 organizations nationwide**:
- ** Nationwide provider to over 40 different NHS trust & private **organisations**:
- ** Subsidised training/ FREE mandatory training**:
- ** Dedicated and experienced one-to-one consultant support**:
- ** DBS checks provided via online services free of charge**:
Full job spec on request
