Ward Clerk Assistant

4 days ago

Aylesbury, Buckinghamshire, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

About the Role

We are seeking a highly organized and detail-oriented Ward Clerk to join our team at Buckinghamshire Healthcare NHS Trust. As a key member of our administrative team, you will provide exceptional support to our ward staff, ensuring the smooth operation of our daily activities.

Key Responsibilities

  • Provide administrative and clerical support to the ward team, including data entry, filing, and record-keeping.
  • Manage patient information, including registration, collation, and entry onto the computer system.
  • Respond to telephone enquiries, personal callers, and visitors, directing patients as necessary.
  • Liaise with other departments to resolve errors and issues.
  • Prepare documentation for patient notes and maintain an organized filing system.

Requirements

  • English Language GCSE grade C or above or equivalent.
  • IT/Computer skills to RSA I or equivalent with recent work experience in this field.
  • Experience of taking and responding to telephone enquiries and prioritizing as necessary.
  • Recent experience of working within a customer care environment.
  • Excellent communication skills.

What We Offer

  • A supportive and collaborative work environment.
  • Opportunities for learning and development to support your career progression.
  • Flexible and agile working arrangements.
  • NHS benefits, including generous annual leave entitlement, pension, and access to NHS discount schemes.

About Us

Buckinghamshire Healthcare NHS Trust is committed to providing outstanding care, supporting healthy communities, and being a great place to work. We value diversity and inclusion, and we are keen supporters of the Armed Forces Community.

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