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Ward Clerk Assistant
2 months ago
About the Role
We are seeking a highly organized and detail-oriented Ward Clerk to join our team at Buckinghamshire Healthcare NHS Trust. As a key member of our administrative team, you will provide comprehensive clerical and computer support to the ward, ensuring the smooth operation of our daily activities.
Key Responsibilities
- Provide an accurate and efficient data entry service for patient information, ensuring timely and accurate updates to our computer systems.
- Act as the focal point for administrative communications, handling telephone enquiries, personal callers, and directing patients as necessary.
- Register, collate, and enter patient records onto our computer system, maintaining accurate and up-to-date information.
- Liaise with other departments to resolve errors and issues, ensuring seamless communication and collaboration.
Requirements
- English Language GCSE grade C or above or equivalent.
- IT/Computer skills to RSA I or equivalent with recent work experience in this field.
- Experience of taking and responding to telephone enquiries from customers and within own organisation, prioritizing as necessary.
- Recent experience of working within a customer care environment.
- Excellent communication skills.
What We Offer
- A comprehensive training program to support your career development.
- A flexible and agile working environment, with opportunities for professional growth and advancement.
- A competitive salary and benefits package, including generous annual leave entitlement and access to NHS discount schemes.
Why Work for Us?
- We are committed to promoting inclusion and diversity, creating a workplace where everyone feels valued and respected.
- We offer a range of health and wellbeing services to support your physical and mental health.
- We are a proud supporter of the Armed Forces Community, recognizing the value of employing service leavers and veterans.
