Customer Service Administrator

6 months ago


Middlesbrough, United Kingdom On a Roll Sandwich Company Full time

The Customer Service Administrator will deal with customer enquiries and will help to ensure all customer orders are entered correctly. This also includes routinely checking customers’ orders and setting up new customers onto ordering systems.

This is a full position working Monday - Friday and working on an on-call basis 1 weekend out of 5 (in exchange for a day off during the week). If you have experience working in a customer service role, dealing with customers on the phone as well as being able to report, and include data input, into various Excel spreadsheets, then this could be the role for you

**What you will be doing**
- Answering incoming calls and taking new enquiries
- Routinely checking on customers by regular monitoring of order status and sales data across the year
- Supporting the sales team by suggesting products to help boost sales and liaising with customers to organise tasting days
- Occasional customer visits may be required
- Contacting customers about new products and anything they might be interested in
- Arranging samples for new or existing customers
- Setting up customers on internal systems, ensuring they have their account forms filled out and all departments are kept informed
- Helping the team take orders and checking new customer orders
- Attending onsite meetings with new and existing customers
- Provide support with social media posts and information for the website and responding to any queries that are received via these platforms

**About you**
- Previous experience of working in sales or an administration position
- Prior experience of dealing with customers on the phone
- Confidence in using excel spreadsheets
- Experience of using CRMs/ online ordering systems would be an advantage
- Attention to detail in a fast-paced work environment is essential

**Job Types**: Full-time, Permanent

**Salary**: From £23,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



  • Middlesbrough, United Kingdom On a Roll Sandwich Company Full time

    On a Roll Sandwich Company are currently looking for an experienced Customer Services Assistant/ Administrator to join the team. Working alongside the Customer Service and Production Admin teams, the job will include dealing with customer enquiries and ensuring all customer orders are inputted correctly. This also includes routinely checking customers’...


  • Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time

    Job OverviewWe are seeking an experienced Part Time Service Administrator to join our team at CV-Library. As a customer service specialist, you will be responsible for managing customer inquiries, resolving issues and providing excellent customer service.This role is perfect for those who enjoy working in a fast-paced environment and have strong...


  • Middlesbrough, United Kingdom On a Roll Sandwich Company Full time

    The Customer Service Administrator will deal with customer enquiries and will help to ensure all customer orders are entered correctly. This also includes routinely checking customers’ orders and setting up new customers onto ordering systems. This is a full position working Monday - Friday and working on an on-call basis 1 weekend out of 5 (in exchange...


  • Middlesbrough, United Kingdom On a Roll Sandwich Company Full time

    On a Roll Sandwich Company are currently looking for an experienced Customer Services Assistant/ Administrator to join the team. Working alongside the Customer Service and Production Admin teams, the job will include dealing with customer enquiries and ensuring all customer orders are inputted correctly. This also includes routinely checking customers’...

  • Service Administrator

    6 months ago


    Middlesbrough, United Kingdom Pendragon Full time

    Evans Halshaw Renault Middlesbrough **Service Administrator - Part time** **(Monday - Friday 18 hours per week)** **A basic salary of £9,785 and a bonus of £1,125 with excellent company benefits** Do you have exceptional administration experience? You could be the Service Administrator that we are looking for. As a Service Administrator, you’ll...

  • Site Administrator

    7 months ago


    Middlesbrough, United Kingdom Cleansing Service Group Full time

    Cleansing Service Group Ltd is a nationwide award-winning waste management company specialising in the transport and disposal of both hazardous and non-hazardous waste. A fantastic opportunity has arisen for a Site Administrator to provide Maternity cover to join this national, award-winning company. **Salary**:£26,249 per...

  • Service Administrator

    7 months ago


    Middlesbrough, United Kingdom Evans Halshaw Renault Middlesbrough Full time

    Evans Halshaw Renault Middlesbrough **Service Administrator - Part time** **(Monday - Friday 18 hours per week)** **A basic salary of £9,785 and a bonus of £1,125 with excellent company benefits** Do you have exceptional administration experience? You could be the Service Administrator that we are looking for. As a Service Administrator, you’ll...


  • Middlesbrough, United Kingdom Cowie Technology Group Ltd Full time

    **JOB DESCRIPTION** **Job title: Customer Services Assistant** **Overall Purpose**: - To ensure the efficient and effective processing of sales orders, sales invoices, despatch, customer correspondence. **Principal Accountabilities**: - Processing customer orders using the company’s sales order processing software, whilst ensuring all customer, item,...


  • Middlesbrough, Middlesbrough, United Kingdom Stoneacre Motor Group. Careers Full time

    Avoid clichés, such as "join our team" or "be part of something special", while still conveying a sense of community and shared purpose. Instead, focus on highlighting the specific benefits and opportunities that come with working for Stoneacre Motor Group.Here's a reworded job description that maintains its original meaning but presents it in a fresh and...


  • Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time

    Job Title: Administrative Services CoordinatorAdministrative Support Role Available in MiddlesbroughWe are seeking an experienced Administrative Services Coordinator to join our team in Middlesbrough. This role involves providing administrative support, managing customer interactions, and maintaining accurate records.About the Job:This position requires...


  • Middlesbrough, United Kingdom Rubberduck Bathrooms Ltd Full time

    Rubberduck Bathrooms is a rapidly expanding company providing both a trade outlet and online sales, a large proportion of which are distributed from our own warehouses. We are now seeking a confident and experienced Customer Service Assistant to help us grow. You will need to be well organised with an eye for detail and the ability to prioritise. You must...


  • Middlesbrough, United Kingdom The Fedcap Group Full time

    **The Role** As a Customer Success Adviser you will be working in an energetic, fast-paced call centre environment conducting administrative duties and providing outstanding service to both external and internal customers through a variety of communication methods. **Location: Middlesbrough** **Salary: £21,966** **You will be ** - Resolve enquiries from...


  • Middlesbrough, United Kingdom The Fedcap Group Full time

    **The Role** As a Customer Success Adviser you will be working in an energetic, fast-paced call centre environment conducting administrative duties and providing outstanding service to both external and internal customers through a variety of communication methods. **Location: Middlesbrough (Office-based, Mon - Fri 9-5pm)** **Salary: £21,966** **You...


  • Middlesbrough, United Kingdom The Fedcap Group Full time

    **The Role** As a Customer Success Adviser you will be working in an energetic, fast-paced call centre environment conducting administrative duties and providing outstanding service to both external and internal customers through a variety of communication methods. **Location: Office based role in Middlesbrough** **Salary: £21,966** **You will be ** -...


  • Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time

    About This RoleWe are recruiting a Part Time Service Administrator to join our small friendly customer service department. This role is ideal for someone who has previously worked as a customer service advisor, office administrator or installation planner.The successful candidate will have good customer service skills and a friendly telephone manner. You...


  • Middlesbrough, United Kingdom My Dream Floor Ltd Full time

    **Sales Admin Role.** We have an exciting entry-level opportunity for a **Sales Specialist** to join us, supporting the field - based sales team. This role will be varied and you will work closely with customers and field sales team. Providing excellent end-to-end service by offering commercial support to the field sales executives. **Core Job...


  • Middlesbrough, Middlesbrough, United Kingdom CV-Library Full time

    About The RoleWe are currently looking for a skilled Part Time Service Administrator to join our customer service team. As a key member of the team, you will be responsible for managing customer inquiries, resolving issues and providing exceptional customer service.This role would suit an individual who has experience working in a customer-facing environment...


  • Middlesbrough, United Kingdom CV-Library Full time

    Due to growth in their Middlesbrough office my client, a leading Financial services company, currently seek a number of talented candidates to join their Customer Service team. My client manages some of the UK's largest Pension schemes and this role will involve being the first point of contact for client enquiries - duties will include: * Taking...


  • Middlesbrough, United Kingdom Conviction Global Full time

    We are currently seeking a dedicated individual who is passionate about delivering exceptional customer service and possesses excellent communication skills to join our dynamic team. As a Customer Service Representative, you will play a pivotal role in ensuring our customers receive the highest level of service and support. Key Responsibilities: -...


  • Middlesbrough, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 324067**Salary**: - £20,126 - £23,182- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...