Customer Service Assistant

6 months ago


Middlesbrough, United Kingdom Rubberduck Bathrooms Ltd Full time

Rubberduck Bathrooms is a rapidly expanding company providing both a trade outlet and online sales, a large proportion of which are distributed from our own warehouses. We are now seeking a confident and experienced Customer Service Assistant to help us grow.

You will need to be well organised with an eye for detail and the ability to prioritise. You must also have a strong work ethic and be able to use your initiative whilst also working well as part of a team.

This role **does not** include cold calling prospective customers

Hours of work : Monday - Saturday on a rota basis, working 9am to 5pm five days a week (37.5 hours per week)

**Key Requirements**:

- **MUST** have previous administration experience
- **MUST** have previous customer service experience
- **Must** have a excellent standard of literacy and numeracy, and be computer literate
- Excellent telephone manner
- Exceptional customer service skills

Work Remotely
- No

**Job Types**: Full-time, Permanent

**Salary**: £11.44-£12.50 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- 8 hour shift

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)
- Administrative: 1 year (preferred)
- Office: 1 year (preferred)

Work Location: In person



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