Customer Care Administrator
3 days ago
**Job Title: Customer Care Administrator**
**Work Pattern: 25 hours per week**
**Type: Fixed Term 6 Months**
**Location**:Middlesbrough TS2**
**Salary: £16,701 per annum (FTE £24,718)**
**Purpose of the role -**
Our client is looking for a customer care administrator to provide a comprehensive clerical and administration support service for the Customer Care Team, responding to all customer service requirements
**Job Role -**
- Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey.
- Communicate directly with customers to resolve issues, working with construction and sales team where necessary.
- Handle and assign incoming defects from customers on Clixifix or other internal systems as required
- Update, maintain and close out defects on internal systems in conjunction with Out of Hours service provider
- Undertake and administrate all filing requirements across the Customer Care areas of the Directorate including electronic, paper and historic documentation ensuring that well organised systems and information retrieval is maintained
- Co-ordinate works outside of sub-contractor's remit with internal resource
- Effective use of IT and media as appropriate
- Excellent communication skills, both verbal and written, with the ability to build relationships with managers and employees at all levels, along with other stakeholders external to the business including customers
- Ability to assist in the development of a customer driven service and ensure continuous improvement
- Proven ability to analyse and solve problems
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
-
Care Home Administrator
7 months ago
Middlesbrough, United Kingdom Eston Lodge Care Home Full timeWe are looking for a permanent Care home Administrator to joint our team. 20 hours per week Monday - Friday at Eston Lodge Care Home. Duties to include - Raising purchase orders - Collating payroll hours - Petty cash processing - Reporting using EXCEL or Word - Supporting the Home Manger - General Administration Unfortunately this role is not open to...
-
Care Home Administrator
7 months ago
Middlesbrough, United Kingdom Eston Lodge Care Home Full timeWe are looking for a permanent Care home Administrator to joint our team. 20 hours per week Monday - Friday at Eston Lodge Care Home. Duties to include - Raising purchase orders - Collating payroll hours - Petty cash processing - Reporting using EXCEL or Word - Supporting the Home Manger - General Administration Unfortunately this role is not open to...
-
Customer Returns Administrator
4 days ago
Middlesbrough, United Kingdom Charles Clinkard Full time**Full Time Customer Returns Administrator** Hours: 37.5 hours (full time, permanent position) Rate: Starting £10.00 Per hour We are looking for a Customer Returns Administrator to join our busy e-Commerce **warehouse **team. The role requires someone who can work Monday to Friday during the week, with **occasional** weekend work as and when business...
-
Administrator
6 months ago
Middlesbrough, United Kingdom HCRG Care Group Full timeJob Introduction You will be responsible for administrative duties in relation to the Teesside Sexual Health Service and will assist with the provision of the sexual health service and contribute to the effective running of the clinics through the delivery of administrative tasks which directly support the service and by maintaining administrative systems...
-
Care Home Administrator
10 hours ago
Middlesbrough, United Kingdom Cleveland View Care Home Full timeMUST HAVE OWN TRANSPORT TO CARRY OUT FINANCIAL DUTIES IN COMMUNITY Maintain accurate and complete financial records of the Care Centre in line with Company policies and procedures, using computer and manual systems - Prepare and issue regular Management Reports within prescribed timescales - Process receipts of monies against Service Users accounts....
-
Administrator Assistant
6 days ago
Middlesbrough, United Kingdom Cygnet Health Care Full timeWe are looking for an organised Administrator Assistant with a passion for making a difference to others. You’ll be working 30 hours a week at Newham House, helping ensure the safe and smooth running of services for the people in our care. Cygnet Newham House is our Neuropsychiatric care and treatment facility for women, a first for Cygnet Health Care,...
-
Bank Reception/administrator
7 months ago
Middlesbrough, United Kingdom Ramsay Health Care Full timeJob Description Bank Receptionist / Administrator - The role In this role, you will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise. You will be expected to deliver a first class service to patients, consultants and colleagues. -...
-
Customer Support Administrator
5 days ago
Middlesbrough, United Kingdom Uniting Talent Ltd Full timeUniting Talent are currently to recruit a Customer Support Administrator for our client based in Teesside. **Within this role**: You will work with in a busy office, dealing with customer orders and queries Become competent with the in house MIS system Entering new orders to the MIS system Give customer’s information about products and services Use...
-
Administrative Assistant
7 months ago
Middlesbrough, United Kingdom Ramsay Health Care Full timeJob Description Administrative Assistant Location: Tees Valley Hospital, Middlesbrough Hours: 37.5 hours per week **Salary**: Depending on experience + Benefits Summary: Tees Valley Hospital in Middlesbrough is a brand new facility part of Ramsay Health Care’s UK network of private hospital services. Previously known as the Tees Valley Treatment...
-
Treasury Administrator
3 days ago
Middlesbrough, United Kingdom Service Care Full time**Job Title: Treasury Administrator** **Work Pattern: 30 hours per week** **Type: 10 Months Fixed Term** **Location**:Middlesbrough TS2** **Salary: £18,947 per annum (FTE £23,369)** **Purpose of the role -** Our client is looking for a treasury administrator to carry out Treasury functions to support the Treasury and Accounts service, particularly focused...
-
Customer Support Administrator
1 day ago
Middlesbrough, United Kingdom Optimum Recruitment Group Ltd Full timeAre you a self-motivated individual, with an eye for detail who takes a pride in their work? If so, we want to hear from you! Optimum Recruitment Group are proud to be working exclusively with a brilliant business based in Middlesbrough who are currently recruiting for a permanent Customer Support Administrator to join the team. You will be highly...
-
Customer Recovery Co-ordinator
4 days ago
Middlesbrough, United Kingdom Service Care Full time**Job Title: Customer Recovery Co-ordinator** **Work Pattern: 25 hours per week** **Type: Fixed Term 12 Months** **Location**:Middlesbrough TS2** **Salary: £19,968 per annum (£29,556 full time equivalent)** **Purpose of the role -** Our client is looking for a customer care administrator to support the Customer Recovery Team Leader in the management of...
-
Customer Service Administrator
6 months ago
Middlesbrough, United Kingdom On a Roll Sandwich Company Full timeThe Customer Service Administrator will deal with customer enquiries and will help to ensure all customer orders are entered correctly. This also includes routinely checking customers’ orders and setting up new customers onto ordering systems. This is a full position working Monday - Friday and working on an on-call basis 1 weekend out of 5 (in exchange...
-
Customer Service Administrator
6 months ago
Middlesbrough, United Kingdom On a Roll Sandwich Company Full timeOn a Roll Sandwich Company are currently looking for an experienced Customer Services Assistant/ Administrator to join the team. Working alongside the Customer Service and Production Admin teams, the job will include dealing with customer enquiries and ensuring all customer orders are inputted correctly. This also includes routinely checking customers’...
-
Customer Service Administrator
2 days ago
Middlesbrough, United Kingdom On a Roll Sandwich Company Full timeOn a Roll Sandwich Company are currently looking for an experienced Customer Services Assistant/ Administrator to join the team. Working alongside the Customer Service and Production Admin teams, the job will include dealing with customer enquiries and ensuring all customer orders are inputted correctly. This also includes routinely checking customers’...
-
Receptionist and Administrative Support
6 days ago
Middlesbrough, Middlesbrough, United Kingdom Service Care Solutions Ltd Full timeJob Title: Receptionist and Administrative SupportAbout UsService Care Solutions Ltd is a growing GP practice serving over 10,000 patients. We pride ourselves on providing high-quality, personalized care with a strong emphasis on illness prevention and supporting patients towards self-reliance.Main Responsibilities:Answering telephone calls and responding to...
-
Customer Recovery Co-ordinator
5 days ago
Middlesbrough, United Kingdom Service Care Solutions - Housing Full time**Job Title: Customer Recovery Co-ordinator** **Work Pattern: 25 hours per week** **Type: Fixed Term 12 Months** **Location:Middlesbrough TS2** **Salary: £19,968 per annum (£29,556 full time equivalent)** **Purpose of the role -** Our client is looking for a customer care administrator to support the Customer Recovery Team Leader in the management of...
-
Customer Service Administrator
4 days ago
Middlesbrough, United Kingdom Randstad Perm Professionals Full timeWe are delighted to be working in partnership with a global market leader in search of an experienced Customer & Sales Administrator to join their growing team based in Middlesbrough. This is a brand new position to the business, you will be responsible for internal sales, warehouse management, and product deliveries. You will handle customer inquiries,...
-
Customer Service Administrator
5 days ago
Middlesbrough, United Kingdom Randstad Full time €24,150We are delighted to be working in partnership with a global market leader in search of an experienced Customer & Sales Administrator to join their growing team based in Middlesbrough. This is a brand new position to the business, you will be responsible for internal sales, warehouse management, and product deliveries. You will handle customer inquiries,...
-
Senior Care Assistant
6 days ago
Middlesbrough, United Kingdom Cleveland View Care Home Full time_**To join our dynamic team delivering high standards of care to our residents**_ - **Full training provided, must have NVQ 2/3 in Health & Social care plus medication administration qualification**_ - **To effectively lead a team of care assistants to ensure continuity of care**_ - **Shift patterns are as follows**:_ - **Days 07:00-20:00**_ - **Nights...