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Customer Service Administrator

3 months ago


Brighton, United Kingdom Diversified Communications UK Full time

We are looking for a temporary Customer Service Administrator to come and support with one of our up-coming exhibitions.

Duties will include:

- Reviewing every single visitor registration and verifying they are in the trade. You'll do this by accessing Salesforce to see if they’re a previous attendee, searching for them on LinkedIn and Google. After the registrant is vetted, you will approve or deny the registration.
- Liaise with marketing and/or sales regarding registrations.
- Data cleaning and research.
- Customer service calls, contacting exhibitors and helping them with their manuals.

**Skills**:

- Excellent written and verbal communication skills.
- Strong analytical skills to understand customer needs and provide effective solutions
- Excellent phone etiquette and interpersonal skills.

This role will be based in our Brighton office working Monday - Thursday starting on 19th February 2024.

**Job Types**: Part-time, Temporary contract

**Salary**: £13.00 per hour

Expected hours: 28 per week

Work Location: In person