Customer Service Advisor
4 days ago
Our client is a major player in the industry who have a large client base including high street retailers, supermarkets, hospitality and leisure, local and national government, NHS, independent schools, manufacturing among others. Currently seeking an enthusiasticindividual with great communication skills for their Customer Service Advisor. They have a fun, exciting team-led environment in a successful and continually growing business. You will have the opportunity to work for a flourishing business where you willhave the ability to progress within the organisation.
**Responsibilities of the Customer Service Advisor**:
- Respond to queries regarding customers’ accounts, including making payments, setting up accounts, bill reprints
- Promote services that may benefit customers
- Request information on customers’ accounts if required
- Liaise with wholesalers regarding billing and operational customer issues
**The successful Customer Service Advisor will ideally have**:
- Phone-based customer service experience
- Plenty of enthusiasm and the drive to deliver a great service
- Great written and verbal communication skills
- The ability to remain calm and work effectively under pressure
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