Assistant Lettings and Maintenance Administrator
1 week ago
Salary - £19,000.00 + generous commission ( after successful completion of probationary period )
Job type
Full-time Mon-Fri 9.30 am - 5.30pm plus occasional evening and weekend work.
Permanent
**Qualifications**:
Full clean driving licence required
**Full Job Description & Person Specification**
An enthusiastic, hardworking, results driven individual is required to join our team as a lettings and maintenance administrator. We are an established letting agent in and around Cardiff seeking to consolidate and expand our existing rental portfolio and sales operation.
The role offers a great deal of variety and will involve dealing with enquiries from tenants and landlords, handling instructions for repairs and maintenance and completing the relevant administration processes for rentals and inspections of property.
Key Activities
- Deal with all incoming calls as appropriate
- Applicant care in line with company procedures
- Efficiently deal with Landlord and Tenant enquiries
- Efficiently deal with all sales and purchaser enquiries
- Registering applicants and purchasers on the phone and walk-ins
- Meet and greet all people entering the office as appropriate
- Organising viewings
- Negotiating renewals when applicable for properties and managing the paperwork
- Dealing with maintenance issues.
- Instructing contractors to maintenance jobs.
Person Specification
- Excellent organisational and prioritisation skills
- Excellent written and oral communication skills
- A professional, positive, ambitious and enthusiastic approach
- A strong customer focus
- Desire to meet and exceed targets
- Intermediate MS Word, Excel, & Outlook skills
- Full UK driving licence
- Must be ambitious and highly motivated
- Superb negotiating skills
- Being responsible for negotiating lets and sales
- Excellent customer service skills
- Excellent organisational and planning skills
- Local knowledge of the required area
**Job Types**: Full-time, Permanent
**Salary**: From £19,000.00 per year
Additional pay:
- Bonus scheme
Schedule:
- 8 hour shift
**Experience**:
- Estate & Lettings Agents: 1 year (preferred)
Licence/Certification:
- Driving License (preferred)
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