HR Advisor

6 months ago

Norwich, United Kingdom Wlliams Lea Full time

HR Advisor

**Salary**: £16,000 per annum (20 hours per week)

Location: Hybrid Norwich

Contract: Part time, Permanent

Work model: Hybrid
- consider fully remote

Shifts: 20 hours per week flexibility within these hours to suit applicant

Williams Lea HR team seeks a part time HR Advisor to join our team

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees 5,500 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for

Purpose of role

This role plays a critical part in employee engagement at Williams Lea, working with the wider HR team to support managers and employees with employment issues ranging from DE&I, wellbeing and employee relations.

Overall aim of the role
- Provide support and guidance to resolve employee relations issues approaching matters in a inclusive, fair and compliant way
- Lead on employee consultations related to TUPE and business changes
- Support manages and employees to ensure Williams Lea are delivering the highest levels of service to our clients
- Participate in Williams Lea HR initiatives including Wellbeing, DE&I, Engagement and Talent Planning

Key Responsibilities
- Employee Engagement - Collaborate with the wider HR team to implement initiatives that enhance employee engagement and job satisfaction
- Employee Consultation - Offer guidance to employees on HR related matters, including policies, benefits, career development and performance management. Support and guide managers on employees consultations on TUPE and business changes
- Performance Management Support - Advise managers on effective performance management techniques, including feedback, delivery and performance management.
- Employee Wellbeing - Support company wellbeing initiatives and provide resources and referrals for employees dealing with personal and work related challenges
- Conflict Resolution - Act as a primary point of contact for employees seeking resolution for workplace conflicts and concerns. Employ active listening and empathy to understand different perspectives and mediate disputes effectively. Advise and guide managers on policy and employment law issues
- Diversity, Equity and Inclusion - Support Williams Lea’s DE&I initiatives. Advise and support managers on creating an inclusive and diverse workplace

Key Competencies Required
- Communication Skills - Excellent written and verbal skills to effectively interact with all levels of the organisation.
- Interpersonal Skills - Can build trusting relationships and rapport with employees and managers
- Problem Solving - Able to analyse complex situations, identify key issues and develop practical solutions by thinking critically. Can make informed decisions that align with employee needs and Williams Lea’s goals and values.
- Integrity - Able to uphold a high level of integrity, confidentiality and professionalism
- Employment Law Knowledge - Hold a good, practitioners knowledge of UK employment law
- Collaboration - Able to work within a busy HR team and manage a varied workload

The Package:
Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Childcare Vouchers, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.

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