HR Operations Advisor

6 months ago

Norwich, United Kingdom Wlliams Lea Full time

HR Operations Advisor

**Salary**: £17,600 per annum (22 hours per week)

Location: Hybrid Norwich

Contract: Part time, Permanent

Work model: Hybrid
- consider fully remote

Shifts: 22 hours per week flexibility within these hours to suit applicant

Williams Lea HR team seeks a part time HR Operations Advisor to join our team

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees 5,500 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for

Purpose of role

This role plays a critical part in ensuring the smooth functioning of HR processes and compliance as well as ensuring a positive employee experience related to benefits and HR services.

Overall aim of the role
- To support the HR Ops manager in managing and developing HR processes
- Work with the wider HR team to ensure employees have a positive experience of HR services and benefits
- Ensure reporting is accurate and compliance is prioritised in HR processes

Key Responsibilities
- HR Operations - Ensure HR policies and procedures are effectively communicated and implemented, drafting policies and communications and ensuring compliance with local laws.
- HRIS - Recommending process improvement for Workday and using it to generate reports, analyse data and streamline tasks
- Benefits - Support the benefits enrolment process for new joiners and existing employees. Ensure reporting is accurate and compliant and meets the needs of internal teams and vendors. Work with vendors on annual renewals, process improvement and problem resolution
- Data Management - Ensure employee data is accurate and compliance with data protection requirements

Key Competencies Required
- Communication Skills - Excellent written and verbal skills to effectively interact with all levels of the organisation.
- Problem Solving - Able to analyse complex situations, identify key issues and develop practical solutions by thinking critically. Can make informed decisions that align with employee needs and Williams Lea’s goals and values.
- Integrity - Able to uphold a high level of integrity, confidentiality and professionalism
- Collaboration - Able to work within a busy HR team and manage a varied workload
- HRIS proficiency - Familiarity with Workday, SAP, Oracle or similar
- Collaborative and able to work effectively with different teams, both internally and externally

Personal Attributes Required
- Strong organisational and time management skills. Can meet deadlines effectively.
- Flexible approach with the ability to prioritise own work
- Has strong attention to detail and the analytical skills to problem solve effectively
- Experience with HRIS
- Strong Microsoft Office Skills
- CIPD Intermediate qualification, Degree in related field or similar experience

The Package:
Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Childcare Vouchers, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.

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