Complaints Resolution Officer

**Team Overview** The role of Consumer Contact Team (CCT) is to support the interests of citizens/consumers in accordance with the Communications Act 2003. **Purpose of the Role** The CCT’s primary purposes is to collate complaints information on Telecoms, Broadcasting andPostal issues and provide consumers with advice regarding potential resolution...

Closing Date: 15/03/2024 Group: Corporate Group Management Level: Associate **Job Type**: Permanent **Job Description**: Working hours are Monday-Friday, 9-5pm on site. No shifts are involved. The salary available is between £22k and £23k, depending on experience. Team Overview The role of Consumer Contact Team (CCT) is to support the interests of...

1 Year FTC - Start Date 1st April **About Our Client**: An excellent opportunity has arisen for an experience Customer Service Advisor to join our client on a 1 year FTC. You will provide support to the UK sales team and ensure all customer calls and enquiries are answered as efficiently as possible. Our client is a large manufacturer in the Warrington...

1 Year FTC - Start Date 1st April **About Our Client**: An excellent opportunity has arisen for an experience Customer Service Advisor to join our client on a 1 year FTC. You will provide support to the UK sales team and ensure all customer calls and enquiries are answered as efficiently as possible. Our client is a large manufacturer in the Warrington...

Service Care Construction are currently recruiting on behalf of a Waste Treatment Company who require an Administrator to join their team on a Temporary Contract. Previous experience within a similar role is essential. **The role responsibilities will involve** - To build strong relationships with both external and internal customers - To ensure prompt...

**The role**: At Warrington Borough Council we are passionate about public services, informed by accurate data and intelligence. Our Business Intelligence Service are a centralised unit with specialists who provide advice across all areas of the council. Within this service, we are seeking a motivated and committed Business Intelligence Officer to join our...

**Job Accountabilities**: You will have responsibility for the dedicated team phone line and monitoring the dedicated team mailbox for internal and external enquires, assigning to the correct responsible person or responding as appropriate. You will also be responsible for: - Proactive customer communications (written and verbal) during the life cycle of...

**Customer Service Call Handler** **£22,700 + Bonus** **Monday to Friday** We are recruiting for a market leading organisation based in Warrington. You will be joining their specialist customer service team providing customers with the best service possible. **Hours**:Monday to Friday - 2 week rotational shift pattern - Week 1 - 9am to 5.30pm - Week 2 -...

**About us**: An exciting opportunity for a qualified TSO or a Trainee TSO. We are a dedicated Trading Standards Team who achieve excellent results. Being a DTS or equivalent qualified Weights and Measures Inspector, or willing to train to become a TSO (incl. metrology). We are happy to support partly-qualified Officers to fully complete their...

Temp to perm opportunity - Great working environment **About Our Client**: Our client is a leading business that creates cost-effective, environmentally sustainable solutions for waste and they are looking for a Temporary Customer Experience Advisor to join their Warrington team on a temp to perm basis! As a Temporary Customer Experience Advisor you will...

Our client based in Birchwood is looking to recruit a Motor Claims Advisor to join their busy motor warranty team. You will be the first point of contact for customers, dealerships and repairers either calling in or emailing into the office. The ideal person will have either experience of motor claims or warranties, but if you have exceptional customer...

Sure Start Start are currently seeking an experienced **Regulatory Compliance Officer** to work for our client in Warrington. **Rate of pay**: £35.00 per hour **Hours**:5 days per week, 7.40hrs per day **Employment Type**:Temporary ongoing **Working Relationships** Liaising with team colleagues, other Local Authorities, Government agencies, statutory &...

Our client based in Birchwood is looking to recruit a Motor Claims Advisor to join their busy motor warranty team.You will be the first point of contact for customers, dealerships and repairers either calling in or emailing into the office.The ideal person will have either experience of motor claims or warranties, but if you have exceptional customer service...

**Customer Service - Inbound Calls** **Office Hours** **Salary + Bonus** Inbound calls from new and existing customers Dealing with questions and queries Changing account details Setting up direct debits/ Taking payments Offering advice on the best product or service Working towards targets Resolving customer complaints and issues Pay:...

Customer Experience - Customer Service Agent - United Utilities - Clean Water- Warrington It’s the difference we make that improves people’s lives and helps the economy to grow. Our Customer Team based in Warrington are looking for a Customer Service Agent to join their growing team. You will be working in a full time permanent role on our United...

Our client based in Birchwood is looking to recruit a Motor Claims Advisor to join their busy motor warranty team. You will be the first point of contact for customers, dealerships and repairers either calling in or emailing into the office. The ideal person will have either experience of motor claims or warranties, but if you have exceptional customer...

**We offer**: Basic salary of £25,000 per annum 25 days holiday + Bank holidays Bonus Structure Life Assurance Contributory pension plan Subsidised bus pass for Warrington network Subscription to the onsite gym at a heavily discounted rate Dress down Fridays Eye Care Vouchers, well-being, and employee assistance Discounted shopping vouchers and other...

Looking for a new role to start in January/February? **Salary + Bonus - Total Earning Potential - £26,000** - Basic: £20,600 - Attendance Bonus: £1200 - need 95% attendance to achieve - Up-selling bonus - on average £250 per month **Hours: Full Time - 40 hours per week - Monday - Friday office hours** **Role**: - You will be working within our...

Our client is a Global market leader in the Motor Warranty arena, through continued growth they are looking to recruit a Motor Warranty Technical Claims Advisor. This is a great career opportunity if you have any technical knowledge of cars OR general claims experience. Full training will be given. Main Aspects of the role are - * Check and process...

Sales Co-ordinator Monday- Friday 09:00- 17:00 Permanent Our client, a global manufacturing company and supplier for soft play and family entertainment centres, are looking to recruit an experienced Sales Co-ordinator to join their team. Reporting to the National Sales Manager, you will be working in a small team on the phones, zoom and email...