Customer Service Call Handler
2 weeks ago
**Customer Service Call Handler**
**£22,700 + Bonus**
**Monday to Friday**
We are recruiting for a market leading organisation based in Warrington. You will be joining their specialist customer service team providing customers with the best service possible.
**Hours**:Monday to Friday - 2 week rotational shift pattern
- Week 1 - 9am to 5.30pm
- Week 2 - 8.30am to 5pm
**Location**:Warrington (WA4)
**Salary**: £22,700 + Bonus
**Bonus**:
- _**Attendance Bonus **_- £100 and month paid out quarterly - if you hit all three months this is boosted by £75, meaning the potential is £375 a quarter, £1500 annually.
- _**Upselling Bonus**_ - this is earnt by upselling products, the commission is uncapped**, **average bonus £150 per month.
**Role**:
- Answering inbound calls from new and existing customers
- Resolving complaints, always aiming for a first time resolution
- Providing great customer service to all customers
- Working on several systems
- Problem solving
- Dealing with billing enquiries
- Offering customers suitable products and services
Pay: From £22,700.00 per year
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
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