Customer Services Advisor

2 weeks ago


Warrington, United Kingdom Warrington Borough Council Full time

**The role**:
**Full time 37 hours per week, working flexibly between the hours of 08.30 and 17:00 Monday to Friday.**

An opportunity has arisen to join our multi-skilled Customer Service Advisors and make a difference to the people who live and work in Warrington. We’re committed to delivering high quality service and we are looking for a talented, customer-focused team player to join us.
- Good communication and interpersonal skills
- IT/keyboard skills
- Excellent customer service skills, with previous experience in a busy/pressured customer services environment, dealing directly with members of the public
- The ability to provide a friendly, efficient service, at times under great pressure
- High level of personal resilience dealing with difficult conversations

**How to apply**:
For an informal discussion please contact Craig Harper on 01925 442410.

**Key dates**:
DBS clearance is required.

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Warrington Borough Council is a Disability Confident employer


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