Customer Journey

About the RoleThis position as Customer Journey Architect is a key opportunity for a talented individual to drive business growth by designing and implementing effective customer journeys. Working closely with cross-functional teams, you will develop a deep understanding of client business processes and create tailored solutions to meet their...

Customer Journey Owner Manchester office every couple of weeks up to 70k MERJE is excited to present an exceptional opportunity for a Customer Journey Owner in the consumer finance sector. This role offers the chance to shape cutting-edge customer experiences using innovative technologies, including generative AI. The successful candidate will lead the...

We are seeking a Customer Journey Manager to play a key role in delivering the strategy for our Onboarding programme. The ideal candidate will have experience in end-to-end campaign management of triggered campaigns and strong cross-functional stakeholder management skills.About the RoleAs a Customer Journey Manager, you will work closely with our CRM...

Job DescriptionWe are seeking a Customer Journey Strategist to join our team at GIMO.About the RoleThis is an exciting opportunity to drive customer engagement and optimize promotional efforts in the iGaming industry.The successful candidate will play a pivotal role in crafting and executing compelling customer journeys, ensuring a seamless and engaging...

Job Description Customer Journey Consultant Our Global Logistics Client is currently looking for Senior Consultant – with strong and recent experience of Customer Journey optimisation from an IT perspective. If you’re passionate about customer-centric IT strategies and have a knack for mapping and improving customer journeys, we want to hear from you! ...

Customer Journey ConsultantOur Global Logistics Client is currently looking for Senior Consultant – with strong and recent experience of Customer Journey optimisation from an IT perspective.If you’re passionate about customer-centric IT strategies and have a knack for mapping and improving customer journeys, we want to hear from you!Role OverviewAs a...

Customer Journey ConsultantOur Global Logistics Client is currently looking for Senior Consultant – with strong and recent experience of Customer Journey optimisation from an IT perspective.If you’re passionate about customer-centric IT strategies and have a knack for mapping and improving customer journeys, we want to hear from you!Role OverviewAs a...

Customer Journey ConsultantOur Global Logistics Client is currently looking for Senior Consultant – with strong and recent experience of Customer Journey optimisation from an IT perspective.If you’re passionate about customer-centric IT strategies and have a knack for mapping and improving customer journeys, we want to hear from you!Role OverviewAs a...

About the Role:As Head of Customer Journey, you will be responsible for developing and implementing strategies that enhance our customers' online experience, drive engagement, and increase conversions.You will work closely with cross-functional teams to identify opportunities for improvement, design and implement new experiences, and measure their...

About the RoleWe are seeking an experienced Customer Experience Design Lead to join our team at Experian Ltd.In this role, you will define the future experience and identify new opportunities to solve everyday problems that our users have, ensuring the customer journey, products, and features are intuitive, easy to use, beautifully designed, and delivering...

**Job Overview**We are looking for a highly motivated Customer Journey Coordinator to join our team. As a key member of our sales team, you will be responsible for managing customer relationships, processing orders, and providing excellent customer service.The ideal candidate will have high admin and sales experience, strong Microsoft skills, and be able to...

Customer Journey ConsultantOur Global Logistics Client is currently looking for Senior Consultant – with strong and recent experience of Customer Journey optimisation from an IT perspective.If you’re passionate about customer-centric IT strategies and have a knack for mapping and improving customer journeys, we want to hear from you!Role OverviewAs a...

IT Customer Journey ConsultantOur Global Logistics Client is currently looking for Senior Consultant – with strong and recent experience of Customer Journey optimisation from an IT perspective.If you’re passionate about customer-centric IT strategies and have a knack for mapping and improving customer journeys, we want to hear from you!Role OverviewAs a...

Motorway: Revolutionizing the Used Car MarketplaceAs a fast-growing scale-up, Motorway is disrupting the traditional car buying experience with its innovative online-only platform. We're seeking an experienced Crm Manager to join our dynamic team and contribute to shaping our customer lifecycle communications.With a strong background in CRM and customer...

Unlock Business Growth as a Senior Customer Journey ManagerAre you an expert in leveraging data-driven insights to drive customer engagement and loyalty? Do you have a passion for developing personalised customer journeys that exceed expectations? We're seeking a seasoned Senior Customer Journey Manager to join our team at Spotlight Sports Group.About the...

At Béa Fertility, we're reimagining the fertility treatment journey. Our first product brings clinical-grade fertility care into homes around the world with a groundbreaking reinvention of Intracervical Insemination (ICI). We're driving a positive impact in the lives of people and families in the UK and soon the US.We're seeking a skilled Customer Journey...

About the JobWe are seeking an Innovative Customer Journey Manager to join our team at 89.9 TheLight. As a member of our senior leadership team, you will be responsible for developing and implementing effective customer journey strategies that drive engagement and conversions.Key ResponsibilitiesDesign and implement customer journey maps to understand...

Job DescriptionYou will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals.Your focus will be on service journeys, volunteering, income generation and campaigning.

Job Description:As a Customer Journey Strategist, you will be responsible for designing, building, and market testing design ideas using various methods, including primary market research, design sprints/workshops, and Figma UI design.Key Accountabilities:Develop and implement a customer-centric approach to design and innovation.Collaborate with...

Customer Insights ManagerThis is an exciting opportunity to work with a leading insurance company, driving customer experience excellence through insight-driven decision making.The Role:Develop and implement customer journey analytics to inform business strategy and drive customer advocacy;Conduct research and analysis to identify opportunities for customer...