Customer Journey Owner

Journey Owner, Business Banking, Barclays UK (Director) London or UK hub About Business Banking Business Banking is a leader in its space, working with companies with an annual turnover up to £6.5m and in key segments such as GamesTech, Healthcare, Agriculture, Retail, Hospitality, and Real Estate. We help our customers to achieve their business ambitions...

**Job Title/Location**: Customer Experience/Journey Owner, UK/WFH - **Salary**: £negotiable, average bonus 19% (c.£13,000) + pension to 13% (£9,000) - **WFH**: Role can be worked from anywhere in the UK with just the occasional meeting in Surrey - **Requirements**: Experience in customer journey mapping is the No.1 priority followed by previous exposure...

**Role OVO-View** **Team**: PAYGO Value Stream Team **Salary banding**: £60,630 to £80,000 **Experience**: Expert **Working pattern**:Full-Time **Reporting to**:Head of PAYGO **Sponsorship**: Unfortunately we are unable to offer sponsorship for this role. **This role in 3 words**: Opportunity, Exciting, Rewarding **Top 3 qualities for this role**:...

About the RoleThe successful candidate will lead the design and delivery of servicing journeys for a leading consumer finance company. As a Customer Journey Owner, you will be responsible for creating engaging and user-friendly experiences that meet the needs of our customers.

32256**Customer Experience Capability Owner** **London** **£55,000 - £65,000 + benefits** **Our client** Over the past few years, we’ve scaled the global Customer Experience Team (a hybrid startup-consultancy) in one of the world’s most powerful brands. The team focuses on delivering experiences across all channels that give customers reasons to...

My client a large global brand is looking for an experienced Product Owner on a initial 10-12 Month contract. This role requires 2 days in the office and is Inside IR35. We are looking for a driven and enthusiastic leader and Product Owner/Manager for a 10-12 Month secondment who will be responsible for managing end-to-end product development and partnering...

**Unlocking Seamless Customer Experiences**BDS (Northern) Limited is pioneering a transformative approach to customer service, and we need your expertise to take it to the next level. As a seasoned Customer Journey Strategist, you'll drive innovation in our Customer Experience and Operations department.Your focus will be on crafting user-centric experiences...

** Product Owner - London Market Insurance - Hybrid Working - 6 month Contract ** - Key Skills: - STRONG Product owner Experience - 3-5 years minimum - London Market Insurance - a MUST HAVE - Strong delivery roadmap experience - Strong customer journey experience - STRONG Stakeholder management skills

About the Role:We are looking for a highly skilled Customer Journey Architect to lead our efforts in designing and executing customer journeys that drive engagement and retention.The successful candidate will have a deep understanding of customer behavior and preferences, as well as the ability to analyze data to inform strategic...

Job Title: CRM Journey Planner (15419)About Us:easyJet's Customer Experience team is at the forefront of redefining the way we manage customer communications, leveraging data and technology to deliver exceptional experiences. As a CRM Journey Planner, you will play a key role in designing and executing multi-channel customer journeys that enhance our...

A Product Owner acts as a liaison between the business and the Scrum Team, ensuring business requirements are defined to the development team. They must understand how a product interacts with the wider ecosystem to ensure maximisation of value is delivered.They need to be a strong Product Owner with technical knowledge and must be able to articulate the...

Are you a creative and detail-oriented individual looking for a new challenge? Do you have a passion for designing innovative customer journeys? We are seeking a skilled Customer Journey Architect to join our team at Hertility Health Limited.About the RoleIn this role, you will lead the creative direction of CRM assets across onboarding, nurture, retention,...

Job Role:We are seeking a Customer Journey Analyst to join our team and lead on end-to-end customer journey analysis and optimisation.This is a great opportunity to work on cross-functional digital insight projects and take ownership of customer journey analysis and optimisation using GA4.You will utilise your skills in digital analytics, SQL, and bigQuery...

Company OverviewCV-Library is a leading job search platform that connects job seekers with top employers. Our mission is to help people find their dream job and advance their careers.Main ResponsibilitiesThe Customer Journey Designer will play a pivotal role in transforming the service we offer to our customers by designing and crafting intricate and...

**Senior Product Owner - eCommerce** **London** **£60,000 - £75,000 + 20% bonus + strong benefits package (including extensive hybrid working)** Harnham are partnered with a global leader in the eCommerce space. Our client are a FTSE250 business who trade in over 80 countries worldwide. They are mainly a B2B brand with a huge range of clients across the...

Head of Customer Journey, Business Banking, Barclays UK (Director) London or UK hub About Business Banking Business Banking is a leader in its space, working with companies with an annual turnover up to £6.5m and in key segments such as GamesTech, Healthcare, Agriculture, Retail, Hospitality, and Real Estate. We help our customers to achieve their business...

Customer Journey ManagerAs a Customer Journey Manager at ENGINEERINGUK, you will be responsible for optimizing the customer journey throughout the purchasing funnel, from product discovery to consideration and purchase.This role requires a deep understanding of customer behavior and preferences, as well as experience using data and metrics to measure impact...

A leading financial institution in the City of London, is looking for Digital Product Owner. Up to 63k a year salary and a working hybrid model (2 days a week in the office) - They are looking for someone who can optimises customer journeys and data processes. - Experience with the full life cycle of a project including user stories, writing features, epics...

About the RoleThis position as Customer Journey Architect is a key opportunity for a talented individual to drive business growth by designing and implementing effective customer journeys. Working closely with cross-functional teams, you will develop a deep understanding of client business processes and create tailored solutions to meet their...

Job DescriptionThis critical role supports the Journey Owner and Regional Chief Distribution Officer UK & Lloyd's in the delivery and execution of the Go-To-Market Strategy. The successful candidate will provide excellent levels of strategic and conceptual skill as well as the ability to drive collaboration of virtual teams across different functions.Key...