Customer Journey Owner

3 weeks ago


South East London, United Kingdom Merje Full time

Customer Journey Owner

Manchester office every couple of weeks up to 70k

MERJE is excited to present an exceptional opportunity for a Customer Journey Owner in the consumer finance sector. This role offers the chance to shape cutting-edge customer experiences using innovative technologies, including generative AI. The successful candidate will lead the design and delivery of servicing journeys for a...


  • Journey Owner

    6 months ago


    London, United Kingdom Barclays Full time

    Journey Owner, Business Banking, Barclays UK (Director) London or UK hub About Business Banking Business Banking is a leader in its space, working with companies with an annual turnover up to £6.5m and in key segments such as GamesTech, Healthcare, Agriculture, Retail, Hospitality, and Real Estate. We help our customers to achieve their business ambitions...

  • Paygo Journey Owner

    5 months ago


    London, United Kingdom OVO Energy Full time

    **Role OVO-View** **Team**: PAYGO Value Stream Team **Salary banding**: £60,630 to £80,000 **Experience**: Expert **Working pattern**:Full-Time **Reporting to**:Head of PAYGO **Sponsorship**: Unfortunately we are unable to offer sponsorship for this role. **This role in 3 words**: Opportunity, Exciting, Rewarding **Top 3 qualities for this role**:...

  • Product Owner

    1 day ago


    London, Greater London, United Kingdom SPE Travelers Management, LTD Full time

    About UsSPE Travelers Management, LTD is a global property casualty insurer with a rich history dating back over 160 years. We pride ourselves on being a leader in the industry, taking care of our customers, communities, and each other.Role OverviewWe are looking for a talented individual to fill the role of Agile Product Owner. As a key member of our...


  • London, Greater London, United Kingdom LegalAndGeneral Full time

    Job Description:As a Customer Journey Strategist, you will be responsible for designing, building, and market testing design ideas using various methods, including primary market research, design sprints/workshops, and Figma UI design.Key Accountabilities:Develop and implement a customer-centric approach to design and innovation.Collaborate with...

  • Agile Product Owner

    5 months ago


    London, United Kingdom Travelers Full time

    Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine...

  • Agile Product Owner

    5 months ago


    London, United Kingdom SPE Travelers Management, LTD Full time

    Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine...

  • Product Owner

    5 months ago


    London, United Kingdom Oliver James Associates Full time

    ** Product Owner - London Market Insurance - Hybrid Working - 6 month Contract ** - Key Skills: - STRONG Product owner Experience - 3-5 years minimum - London Market Insurance - a MUST HAVE - Strong delivery roadmap experience - Strong customer journey experience - STRONG Stakeholder management skills


  • London, Greater London, United Kingdom NICE Full time

    About the RoleThis position as Customer Journey Architect is a key opportunity for a talented individual to drive business growth by designing and implementing effective customer journeys. Working closely with cross-functional teams, you will develop a deep understanding of client business processes and create tailored solutions to meet their...


  • London, Greater London, United Kingdom Currys plc Full time

    We are seeking a Customer Journey Manager to play a key role in delivering the strategy for our Onboarding programme. The ideal candidate will have experience in end-to-end campaign management of triggered campaigns and strong cross-functional stakeholder management skills.About the RoleAs a Customer Journey Manager, you will work closely with our CRM...


  • London, United Kingdom JSS Transform Full time

    Job Description Customer Journey Consultant Our Global Logistics Client is currently looking for Senior Consultant – with strong and recent experience of Customer Journey optimisation from an IT perspective. If you’re passionate about customer-centric IT strategies and have a knack for mapping and improving customer journeys, we want to hear from you! ...


  • London, United Kingdom JSS Transform Full time

    Customer Journey ConsultantOur Global Logistics Client is currently looking for Senior Consultant – with strong and recent experience of Customer Journey optimisation from an IT perspective.If you’re passionate about customer-centric IT strategies and have a knack for mapping and improving customer journeys, we want to hear from you!Role OverviewAs a...


  • London, United Kingdom JSS Transform Full time

    Customer Journey ConsultantOur Global Logistics Client is currently looking for Senior Consultant – with strong and recent experience of Customer Journey optimisation from an IT perspective.If you’re passionate about customer-centric IT strategies and have a knack for mapping and improving customer journeys, we want to hear from you!Role OverviewAs a...


  • London,, UK, United Kingdom JSS Transform Full time

    Customer Journey ConsultantOur Global Logistics Client is currently looking for Senior Consultant – with strong and recent experience of Customer Journey optimisation from an IT perspective.If you’re passionate about customer-centric IT strategies and have a knack for mapping and improving customer journeys, we want to hear from you!Role OverviewAs a...


  • London, Greater London, United Kingdom GIMO Full time

    Job DescriptionWe are seeking a Customer Journey Strategist to join our team at GIMO.About the RoleThis is an exciting opportunity to drive customer engagement and optimize promotional efforts in the iGaming industry.The successful candidate will play a pivotal role in crafting and executing compelling customer journeys, ensuring a seamless and engaging...


  • London, Greater London, United Kingdom Monica Vinader Ltd Full time

    About the Role:As Head of Customer Journey, you will be responsible for developing and implementing strategies that enhance our customers' online experience, drive engagement, and increase conversions.You will work closely with cross-functional teams to identify opportunities for improvement, design and implement new experiences, and measure their...


  • London, Greater London, United Kingdom Experian Ltd Full time

    About the RoleWe are seeking an experienced Customer Experience Design Lead to join our team at Experian Ltd.In this role, you will define the future experience and identify new opportunities to solve everyday problems that our users have, ensuring the customer journey, products, and features are intuitive, easy to use, beautifully designed, and delivering...


  • London, Greater London, United Kingdom Get Recruited Ltd Full time

    **Job Overview**We are looking for a highly motivated Customer Journey Coordinator to join our team. As a key member of our sales team, you will be responsible for managing customer relationships, processing orders, and providing excellent customer service.The ideal candidate will have high admin and sales experience, strong Microsoft skills, and be able to...


  • London Area, United Kingdom JSS Transform Full time

    Customer Journey ConsultantOur Global Logistics Client is currently looking for Senior Consultant – with strong and recent experience of Customer Journey optimisation from an IT perspective.If you’re passionate about customer-centric IT strategies and have a knack for mapping and improving customer journeys, we want to hear from you!Role OverviewAs a...


  • London Area, United Kingdom JSS Transform Full time

    IT Customer Journey ConsultantOur Global Logistics Client is currently looking for Senior Consultant – with strong and recent experience of Customer Journey optimisation from an IT perspective.If you’re passionate about customer-centric IT strategies and have a knack for mapping and improving customer journeys, we want to hear from you!Role OverviewAs a...


  • London, Greater London, United Kingdom ConvaTec Full time

    Key ResponsibilitiesOwner of Marketing CRM and the interdependent marketing tools to manage the prospect and customer lifecycle. Implementation of marketing CRM strategy and operational model, working across marketing, sales, and CIC.Estimated Salary: £80,000 - £120,000 per annumThe ideal candidate will have a strong background in marketing automation,...