Customer Service Advisor

2 weeks ago


London, United Kingdom LinkPoint Resources Limited Full time

**_Hybrid role: 3 days from home and 2 days in the Canary Wharf office. Potential to become fully Remote with attendance in the office as and when required, as well as permanent. _**

Your main role will be to enhance the customer experience and provide them with the training and information needed to use our products or services. You will also execute projects for new and existing customers involving internal and external stakeholders.

**Project Support / Customer Service Advisor ’s Core Duties**
- Managing a customer base throughout the academic year
- Onboarding new customers
- Updating the CRM system with customer activities
- Sending all welcome and set up documentation to customers
- Move client data between internal platforms
- Shared rostering and transitions when applicable
- Create ideas for implementation changes and coordinate with other teams
- Ability to pivot around complex customer implementations
- Respond to all customers as quickly as possible
- Train customers on best practices

**Project Support / Customer Service Advisor’s Skills and Experience Required**
- Ability to deliver product walk-throughs with clarity and professionalism
- Create and maintain project documentation using CRM
- Maintain extensive knowledge across all products and services
- Ensure adherence with GDPR and company Data Protection standards
- Exhibit diplomacy and great service to internal and external customers
- Take ownership of any customer complaints and take necessary steps
- Promote teamwork and foster a happy work environment

**_Are you enthusiastic about the Project Support / _ Customer Service Advisor’s_job? Send us your CV in a Word format today._



  • London, United Kingdom Grafton Recruitment Full time

    **Customer Service Advisor** Stratford Monday to Friday (Hybrid working 3 days in office, 2 days from home) 08:00 - 17:00 £25,000 - £30,000 **Overview**: Grafton UK is recruiting exclusively for a market-leading Logistics Company to source an enthusiastic Customer Service Advisor to join their fast-growing Customer service team in East London. **About the...


  • London, United Kingdom Blaze Marketing Full time

    We are looking for a Customer Service Advisor with strong communication skills to work within our team in London. A successful applicant will be able to work as part of a growing team and gain experience in dealing with customers and problem solving. Role Specifics: You will be representing fortune 100 & 500 companies and helping grow their customer...


  • London, United Kingdom LinkPoint Resources Ltd Full time

    **_Hybrid working: 2/3 days from Home per week (exc. First two weeks for training & September which is fully office based)_** **_£25,000 pro-rata for a 4-month FTC_** **Customer Service Advisor’s Core Duties** - Manage customer platform upgrades - Provide new platform walk throughs, resolve issues, and provide solutions - Identify customer needs and...


  • London, United Kingdom Bridge Recruitment UK Ltd Full time

    Customer Service Advisor Location: SE London **Salary**: GBP26,000 - GBP28,000 per year Hours: Monday - Friday, 9am -5pm. (35 hours a week) Job type: Fixed term 12 months contract, full-time Overall summary of the Customer Service Advisor: - To provide efficient and effective support to the Operations Manager and Senior Operations Officer - To carry out...

  • Customer Service Advisor

    Found in: Whatjobs ES C2 - 4 days ago


    Broad Green, Greater London, United Kingdom ARC Recruits Full time

    Bodyshop Customer Service AdvisorTalented and efficient Customer Advisor to join this leading team. Dealing with customer enquiries and reception in a polite, efficient manner within a well-established accident repair centre.Responsibilities of a Bodyshop Customer Service AdvisorWork efficiently in a fast-paced accident repair centreDealing with customer...


  • London, United Kingdom Page Personnel Full time

    Permanent Customer Service Advisor role working within Financial Services - The role offers hybrid working and progression opportunities **About Our Client**: The client are a Financial Services firm based in London. They offer hybrid working and future progression opportunities. The key responsibilities of Customer Service Advisor are: ✨ Resolving...


  • London, United Kingdom Bridge Recruitment UK Limited Full time

    **Customer Service Advisor** **Location: SE London** **Salary: £26,000 - £28,000 per year** **Hours: Monday - Friday, 9am -5pm. (35 hours a week)** **Job type: Fixed term 12 months contract, full-time** **Overall summary of the Customer Service Advisor**: - To provide efficient and effective support to the Operations Manager and Senior Operations...


  • London, United Kingdom Tate Full time

    Customer Service Advisor £24,000 - £28,000 Permanent Hybrid working (two days a week in the office and three from home) Are you passionate about delivering exceptional customer service? Do you strive to give your best in work? Our client, a leading property management company, based in the West End are looking for a driven, personable and engaging...


  • London, United Kingdom membershipbespoke Full time

    **Customer Service Advisor** **Professional Membership Body** **Victoria. Central London with hybrid working 2 Days Office, 3 Days Home** **Basic Salary £26,000 with 30 Days Holiday exclusive of Bank Holidays** **Permanent, Full Time** Our client a leading professional membership body with 21,000 members is currently looking for a Customer Service...


  • London, United Kingdom ARK Recruiting Full time

    We’re recruiting for Customer Advisors to join us **working from home (fully remote).** Your work from home equipment (computer) is provided, and telephone experience isn’t essential. **Customer Advisor role**: - Receiving inbound calls from customers - Ensuring all customers can pass data protection - Handel all queries from customers to ensure first...


  • London, United Kingdom Novax Recruitment Ltd Full time

    Customer Services Advisor Islington £23 per hour (umbrella) Full Time Contract ( 3 months ) Novax Recruitment is actively seeking a Customer Services Advisor in Islington. This is a contract without a scope for extension working full time hours. The job: - To ensure complaints are dealt with and responded to within time frames and monthly targets are...

  • Customer Service Advisor

    Found in: Talent UK 2A C2 - 4 days ago


    London, United Kingdom Kolt Recruitment Ltd Full time

    Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre.Key Responsibilities: * Book vehicles in for repair and liaise with customers. * Organise the allocation of courtesy cars. * Administration. * Reporting. * Maintain good housekeeping.Key Requirements: * Have experience of working in a customer...


  • London, United Kingdom Tiger Recruitment Full time

    **Customer Service Advisor** **London** **Permanent** **£25,000 - £28,000** **Remote Working** Our client is a growing pension provider that takes on a modern approach to a well-established industry. They are looking to hire a Customer Service Advisor to join their small team in London. **WHAT YOU’LL DO** You will work closely with customers to find...

  • Customer Service Advisor

    Found in: beBee jobs GB - 2 weeks ago


    London, Greater London, United Kingdom Venatu Consulting Ltd Full time

    Customer Service Advisor DoncasterGBP11.00 per HourImmediate StartOngoing Temporary Hours of Work: 8.15 am 4.45pm Monday Friday. 1 Hour Lunch 37.5 hours. Location: Office Based Our client is looking for a Customer Service Advisor for an ongoing temporary vacancy. While the vacancy is temporary there maybe an opportunity for you to join the business in a...


  • London, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Advisor - Remote - 7-month temp - £10.90 per hour** One of the UKs largest charities is seeking experienced Customer Service Advisor to provide support to their internal Helpline staff across the organisation. **This is a remote temporary role to start ASAP for an initial 7-month period.** **Pay: £10.90 per hour...


  • London, United Kingdom Reed Business Support Full time

    A leading property management company with offices in the West End of London are recruiting for a Customer Service Advisor. **Responsibilities**: - To achieve KPIs whilst maintaining excellent quality - Handle all customer enquiries across multi-channel platforms. - Ensure customer enquiries are answered in the first interaction where possible. - Respond...


  • London, United Kingdom Colbern Limited Full time

    935968-8284-23118 5.5 Customer Services Advisor Hackney Contract £15.64 per hour Our client is looking for an experienced Customer Services Advisor. To provide a first class professional customer service to residents and customers of London Borough of Hackney as a first point of contact. To resolve complex technical enquires from visitors in relation to...


  • London, United Kingdom Page Personnel - UK Full time

    Permanent Customer Service Advisor role working within Financial Services - The role offers hybrid working and progression opportunities **About Our Client**: The client are a Financial Services firm based in London. They offer hybrid working and future progression opportunities. The key responsibilities of Customer Service Advisor are: ✨ Resolving...


  • London, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................


  • London, United Kingdom Kolt Recruitment Ltd Full time

    Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre. Key Responsibilities: Book vehicles in for repair and liaise with customers. Organise the allocation of courtesy cars. Administration. Reporting. Maintain good housekeeping. Key Requirements: Have experience of working in a...