Customer Service Advisor
3 weeks ago
**Customer Service Advisor**
**Location: SE London**
**Salary: £26,000 - £28,000 per year**
**Hours: Monday - Friday, 9am -5pm. (35 hours a week)**
**Job type: Fixed term 12 months contract, full-time**
**Overall summary of the Customer Service Advisor**:
- To provide efficient and effective support to the Operations Manager and Senior Operations Officer
- To carry out accurate and timely uploading and data entry
- To carry out a range of office related administrative functions and processes so that vacant properties can be allocated and let to prospective applicants in a timely manner.
- Communicating with prospective applicants, tenants and third parties in obtaining additional information where necessary to meet the above tasks, highlighting any specific options for assistance where appropriate.
**Requirements of the Customer Service Advisor**:
- Housing Allocations and Administration experience
- Excellent administration and organisation skills.
- Excellent communicator, both verbal and written, with people at all levels and from a range of backgrounds, and sometimes in distressing circumstances.
- Use of Microsoft Office suite to intermediate standard and use of housing databases CX or similar.
- Ability to manage a high-volume workload and prioritise tasks effectively.
- Clear attention to detail
**Benefits of becoming the Customer Service Advisor**:
- Company pension
- Optional private medical insurance
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: £26,000.00-£28,000.00 per year
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: EB/CSA/HH
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