Customer Support Administrator

5 months ago


Lincoln, United Kingdom J & S Plumbing and Heating Full time

J & S Plumbing and Heating are a highly rated Plumbing and Heating company in Lincolnshire and pride ourselves on providing quality workmanship and customer service.

We are currently looking for an accounts administrator to provide customers with a single point of contact from the start to the end of their journey.

Duties will include:

- Quoting for jobs, providing an instant on site price and negotiating the price with the customer.
- Producing heat loss calculations
- Working with the engineers to ensure they have all the information available
- Being a contact for the customers while the work is being done
- Providing prices for additional work if required
- Sourcing materials at the best price
- Dealing with customer complaints and call backs
- Asking customers for feedback and reviews
- Some plumbing and heating experience
- A full clean driving license
- Outgoing, friendly and courteous manner.
- Good maths skills
- Be able to think fast
- Good communication skills

**Job Types**: Full-time, Part-time

Pay: £14,000.00-£26,000.00 per year

Expected hours: 30 - 40 per week

**Benefits**:

- Company pension

Supplemental pay types:

- Bonus scheme

Work Location: In person



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