Customer Services Administrator

5 months ago


NewarkonTrent, United Kingdom Conica Limited Full time

**Customer Services Administrator**

Conica Limited

Newark-on-Trent NG24

From £22,300 a year - Full-time or part-time, permanent.

CONICA is a leading supplier of playground and sports surfacing solutions.

You will have responsibility for all aspects of customer service;
- Order processing and fulfilment
- Transport and logistics booking
- Complaint handling and resolution
- Query handling
- Quotation development

We would like to hear from you if you can offer the following skills and experience:

- **Customer order processing**:

- **Import and export procedures**:

- Excellent communication skills, both written and oral, to liaise effectively with customers and colleagues across the wider business
- The ability to work well under pressure and stay calm, whilst still maintaining good attention to detail
- Strong time management and organisation skills

This role is office based and the normal hours will be 37.5 per week (actual start and finish times to be agreed but will be within the window of 08.00 -18.00 Mon-Fri) for the full-time role and 20-25 hours per week for a part-time position.

This is a salaried position with a starting salary of a minimum of £22,300. Other benefits include:

- Annual bonus scheme
- On-site parking
- Sick pay
- Employee Assistance Programme
- 33 days holiday (inc bank holidays)

Work Remotely
- No

**Job Types**: Full-time, Part-time, Permanent

Pay: From £22,300.00 per year

Expected hours: 20 - 37.5 per week

**Benefits**:

- Company events
- Health & wellbeing programme
- On-site parking
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 2 years (required)

Work Location: In person



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