Housing Monitoring Officer

4 weeks ago

Lowestoft, United Kingdom East Suffolk Council Full time

**East Suffolk Council, Riverside, Lowestoft NR33 0EQ**
- **£31,099 - £33,820 per annum**
- **37 hours per week**
- **Permanent**

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We currently have an exciting opportunity to join East Suffolk Council's Housing Information and Governance team as a** Housing Monitoring Officer.**

**Your role**:
This is a new role within team and will focus on the performance of the Landlord’s Service and Housing Revenue Account

The Housing sector is going through a period of change, driven by emerging legislation and regulation intended to assure safe homes for tenants and better services from landlords. These Acts impose new duties and responsibilities on social housing landlords with associated requirements for effective data monitoring and sharing with tenants.

In this new role, you will measure, monitor and analyse the performance of the Housing service. You will collate operational data from a range of sources and analyse the results to identify and report on trends and areas of concern. The outputs will be delivered to the Housing Strategic Leads and used to direct decision making to improve the performance of the service.

In addition, you will work with colleagues in Housing and the corporate ICT team to implement new technology to create the infrastructure required for robust data collection, analysis and reporting. The vision is to create Housing performance dashboards, with automated delivery of data from the line-of-business systems used in the Housing service. This will be done alongside the existing work to measure the progress and performance of the Councils Strategic Plan.

**What you will need**:
To be successful in this role you will have the ability to problem solve and be able to produce and present analytical and statistical information to a range of audiences. The ability to analyse complex data in a timely manner, and to present recommendations regarding business improvements is also essential.

**Why work for us?**

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube).

Here are some of the main benefits:

- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Find more information about what we offer in our benefits brochure (pdf).

**For more information**

For an informal discussion regarding this post, please contact **Lynne Thomas-Mead**, our Strategic Lead - Housing Information and Governance on** 07713 793788**

**Closing date: 1:00 pm, 6 April 2023.**

**Interview date: w/c 17 April 2023.**

**How to apply**

**Step 1** - Read the advert and the Job Description and Person Specification (docx)

**Step 2** - Complete the Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. **Please use the template provided (other formats will not be accepted).**

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.

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