Administration Apprentice
2 weeks ago
East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk. We have an established and successful apprenticeship scheme, which has seen over 80% of apprentices stay on beyond their apprenticeships to develop promising careers with the Council. If you are looking for an exciting opportunity where you can earn money as well as gaining experience and a recognised qualification, then look no further
A unique opportunity has arisen for an enthusiastic apprentice to join East Suffolk Council as an Administration Apprentice in our Private Sector Housing Team.
Your role
The role consists of working as part of a small, friendly team working to support and help members of the public with housing problems.
Your role will predominantly involve general administration, handling telephone and email enquiries and processing client information on an in-house database. As the role progresses, you will be trained in how to make decisions around eligibility of clients to receive housing related services, and signposting to other services that can support the customer.
There will also be opportunities to support and shadow staff onsite inspections and support particular projects such as Empty Homes initiatives, Warm Homes Healthy People support, Grants for repairs, improvements and disabled adaptations and Fire Safety initiatives.
What you will need
You will need to have excellent written and verbal communication skills and IT skills and a minimum of 4 GCSEs at grade C or above or grade 4 -9 (or equivalent). No previous administrative experience is required, as full training will be provided.
Apprenticeship open evening
We are pleased to announce that we will be holding two open evenings at our Melton and Lowestoft offices. This will give you the opportunity to find out more about East Suffolk Council’s apprenticeship scheme, learn more about each of our available opportunities direct from the placement managers and ask any questions you have. The open evenings are taking place on the following dates -
14 May 2024, 5.30pm – 7.00pm at the East Suffolk House offices (Riduna Park, Station Road, Melton, Woodbridge IP12 1RT) 16 May 2024, 5.30pm – 7.00pm at the Riverside Offices (4 Canning Road, Lowestoft, NR33 0EQ)To book your place at one of our open evenings, please email
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Our apprentices have worked together to create a of being an apprentice at East Suffolk Council, which we hope you find insightful.
Here are some of the main benefits:
A fully funded and supported Level 3 Business Administration Apprenticeship qualification. Generous holiday entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays) The opportunity to meet and work alongside other apprentices in the organisation. Great training and development opportunities to add to your CV. Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services. Local government pension scheme.-
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