Business Support Officer

3 weeks ago

Lowestoft, United Kingdom East Suffolk Council Full time

**East Suffolk Council, Riverside, Lowestoft, NR33 0EQ or East Suffolk House, Woodbridge, IP12 1RT**:

- **£24,496 - £26,845 per annum**:

- **37 hours per week**:

- **Fixed term to April 2025**

**East Suffolk Council** is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We currently have an exciting opportunity to join the East Suffolk Council's Private Sector Housing Team as a **Business Support Officer** for the Pathfinder Project.

The Suffolk Councils have secured £2.3M of funding from Department for Housing, Levelling Up and Communities (DHLUC) to run a programme of data led, proactive action to improve standards in the private rented sector. East Suffolk Council has been selected as the lead authority for this programme.

We are looking for an experienced Business Support Officer to provide project and administrative assistance to the project manager and other members of the team for a 2 year period. The first piece of work will involve commissioning the development of a Suffolk-wide stock
- condition data base to inform following campaigns and action. A series of campaigns targeting tenants, landlords, letting agents and other housing professions will follow with a wide reaching inspection programme with enforcement where other approaches fail.

The key features include developing an online stock condition tool that enables the authorities to accurately map the main areas of concern, and to build training and engagement opportunities for landlords and tenants around key issues such as damp and mould, housing health and safety rating systems, minimum energy standards, and landlord and tenant rights and responsibilities. It will also have a dedicated inspection team to tackle poor housing on the ground in a proactive manner. The field work will involve engagement of a flying squad of staff who will dedicate concentrated period of time to an area and then move on to the next, delivering a comprehensive inspection regime and improvements in housing standards.

You will be required to support with record keeping, budgeting, producing performance reports, organising meetings, training and activities as well as liaising with staff and contractors.

We would also welcome this as a potential secondment opportunity from other Suffolk Local Government Authorities

**Why work for us?**

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, **take a look at our video and hear why our employees think it is such a great place to work (YouTube)**.

**Here are some of the main benefits**:

- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Find more information about what we offer in our **benefits brochure (pdf)**.

**For more information**

If you are looking for an opportunity to make a difference to housing standards across Suffolk then this could be for you. Please contact **Teresa Howarth**, our Strategic Lead - Private Sector Housing, for an informal discussion on **07990848926**

**Closing date: 1.00 pm, 20 February 2023.**

**Interview date: 2 March 2023.**

**How to apply**

**Step 1 - **Read the advert and the **Job Description and Person Specification (docx)**

**Step 2 - **Complete the **Supporting Statement template (docx)**. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.

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