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Helpdesk Administrator

4 months ago

Fareham, United Kingdom Platinum Facilities Maintenance Services Full time

**Helpdesk Administrator**
- Helpdesk Administrator or Contract Support Administrator or Administrator_

Helpdesk Administrator required, based out of our Fareham office. Comfortable using our CAFM system (CAFM systems experience is an essential requirement) you will provide support to managers and contracts whilst other duties will include the raising of PO’s, billings/invoicing, PPM, and Reactive scheduling for our Engineers.

**General Duties**:

- Chase suppliers for Contract related paperwork e.g., RAMS & Report sheets.
- Collating timesheets/timesheet management.
- General admin support as required to team.
- Planning and scheduling of Engineers (PPM and Reactive works).
- Provide support in the preparation of quotes, ensuring quote schedules are up to date.
- General admin duties for filing, post, queries etc.
- Arrange Holiday and Sickness Cover/Records.
- Diary Management.
- WIP report assistance.

**Qualifications and Required experience**:

- Experience in a Helpdesk Admin role within a Facilities Management business (1-2 years).
- CAFM system experience - essential.
- Comfortable invoicing and raising & issuing of Purchase Orders.

**What we offer**:

- Good salary.
- 26 days annual leave (plus BH).
- O.T paid at x 1.5 Mon-Sat & x 2.0 Sun/Bank Hols.
- 3% employer pension contributions.
- Perkbox membership.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Ability to commute/relocate:

- Fareham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- CAFM system: 2 years (required)

Work Location: In person

Reference ID: FHQHA150323