Primary Administrator

2 months ago

London, United Kingdom Ark Globe Academy Full time

**Role Title**: Primary Administrator (Part-Time)

**Reporting to**: Office & Marketing Manager

**Start date**: ASAP

**Contract**: Permanent, all year round

**Salary**:Grade 3, Point 2-5 (£24,520-£25,762) (salary will be pro-rated based on the below hours)

**Hours**:Monday to Friday, 1:30pm-4:30pm

**The Role**

As our Primary Administrator, you will provide comprehensive administrative support to the school and act as a central supporting role for staff, students and parents. You will work with other members of the Business Support Team to uphold the vision and ethos of the school at all times, representing the academy in a welcoming, personable, helpful, and professional manner.

As part of your role you will be the ‘face’ of the school at reception and will be welcoming, personable, helpful and able to represent the school in a professional and friendly manner. It is essential that the person for this role is organised, able to multitask, work flexibly and have a ‘can do’ approach. You will also assist with general day to day admin tasks which therefore require a good level of IT skills.

You will work across the academy as required, providing excellent administrative and customer services to a variety of stakeholders, establishing and maintaining efficient administrative systems and processes to support the effective running of the school with a focus on operational excellence.

**Key Responsibilities**
- Establish and maintain efficient administrative systems and processes to support the effective running of the school, including updating and maintaining relevant handbooks and guides, ensuring effective and consistent guidance and information is delivered
- Adopt a business-like office environment, ensuring excellent, consistent administration support and customer service is provided, ‘Our Promise’ is met, good relationships with staff are promoted, and you are consistently role modelling professional behaviour
- Provide an outstanding and professional front of house service with a warm welcome and greeting to all students, staff, and visitors, ensuring due diligence to safeguarding and Health & Safety and in line with academy protocol
- Establish and communicate a clear and effective handover when working across zones
- Acknowledge and action all admin requests to a high standard and in a timely manner, prioritising and communicating effectively with relevant colleagues and stakeholders
- Provide comprehensive administration support for attendance, admissions, digital devices, behaviour / exclusions, FSM, biometrics, immunisations, locker keys, post, student photos, reprographics, stock and supplies, lost property, SEN, events, and trips as required
- Support with inputting and exporting data and ensure integrity within Bromcom and other systems including attendance, reporting, analysis, updating of student details etc.
- Efficiently maintain filing and databases ensuring accuracy and full compliance with GDPR and in line with our Data Retention Policy
- Attend to incoming calls and messages in a professional, friendly and efficient manner, using the corporate greeting, ensuring all relevant messages are passed on in a timely manner
- Ensure all queries are dealt with effectively, sensitively, and confidentially, taking the initiative to identify and handle issues that arise on behalf of the leadership team and others
- Ensure franking, sorting and distribution of all incoming and outgoing post is completed daily and communicate the receipt of deliveries to the relevant individuals in a timely manner
- Be one of the academy main first aiders, assisting with student welfare and first aid and

ensuring accurate and prompt records and reporting, paying due diligence to Health & Safety and academy protocol
- Maintain and distribute stationery and stock levels for the offices, reception areas and reprographics, including ensuring relevant forms, information and literature is available in the reception seating area, i.e. times of the academy day, academy prospectus, newsletters, etc.
- ‘Globalise’ and update a wide range of materials and communications ensuring these are produced to a excellent standard as per the Globe brand guidelines and house style guide
- Support with daily attendance ensuring protocol is followed and ongoing efforts are made to ensure a child regularly attends school
- Support with the administrative induction of new students into the academy to ensure they have a smooth transition

**Other**
- Carry out other reasonable tasks as directed by the Vice Principal - Business and Community and the School Business Manager
- Liaise with colleagues and external contacts at all levels of seniority with confidence, tact and diplomacy, whilst maintaining confidentiality at all times
- Share best practice with the wider team and approach all tasks with a growth mindset
- Ensure the working environment is to a professional standard e.g. clear desk policy
- Contribute towards

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