Healthcare Assistant

2 days ago

London, Greater London, United Kingdom Primary Care Management Solutions Ltd Full time

About the Role

We are seeking a motivated and enthusiastic Healthcare Assistant to join our team at Primary Care Management Solutions Ltd. As a Healthcare Assistant, you will play a vital role in providing high-quality patient care and supporting our clinical team.

Key Responsibilities

  • Assist in patient care and practice-related duties as directed by and under the supervision of a registered healthcare professional.
  • Work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.
  • Provide administrative support to clinicians and non-clinicians, including filing and record-keeping as appropriate.
  • Contribute to new ideas to improve patient care and work effectively in a team.
  • Provide reception cover if requested, including answering the telephone, receiving and transmitting messages, and form filling.

Requirements

  • GCSE grade A to C in English and Maths
  • Qualified to NVQ level 3 in Health and Social Care
  • Literate and able to perform basic numerical calculations
  • Fluent in spoken and written English
  • Ability to accurately receive, record, and relay information both verbally and written
  • Ability to store and retrieve files from numerical, alphabetical, and computerized filing systems
  • Computer skills, including working with the EMIS Web clinical system
  • Ability to work on own initiative and organize delegated work
  • Health Care Support Experience, Phlebotomy, and experience of working within a practice setting
  • Awareness of health and safety issues in the workplace and understanding of the need to keep and maintain accurate records
  • Understanding of equal opportunities and patient confidentiality

Desirable Qualifications

  • Candidates with both clerical and healthcare support experience will be at an advantage.
  • Experience of dealing with the public face-to-face and over the telephone.
  • Fluent in one or more languages in the local community and willingness to use this skill in working with the public.

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