Band 3 Support Secretary

6 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
To provide secretarial support to Consultants and their teams with particular responsibility for audio typing clinic letters, discharge summaries, general copy typing correspondence, minutes and reports. To provide administrative support to the department/Clinical Team.

The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Team Leader Medical Secretary.

**Main duties, tasks & skills required**:
To touch type from audio and/or copy type from written documentation the following documents: clinic letters; results letters; discharge summaries; medical reports and reports in response to complaints. This requires an understanding of medical terminology, phraseology, and medications. Some documents may be of a complex or distressing nature
- Arranging patients' appointments as required under direction of the Medical Secretary Supervisor
- Arranging for patients to be seen for theatre/day case admissions when required and directed by the Medical Secretary Supervisor
- To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature
- Ensure that clinic letters and discharge summaries are sent out in accordance with the locally agreed time limits
- Receiving and dealing with telephone enquiries as appropriate
- To maintain the Consultant's diaries as required
- Input and look up patient data on Trust IT systems in accordance with Trust policy
- To ensure Consultant's post is opened daily and dealt with accordingly
- Arrange meetings and appointments as necessary
- To assist colleagues as directed by the Medical Secretary Supervisor in times of pressure of work
- Obtaining & receiving hospital notes from Medical records Department as required using the case note tracking system

For a full list of main duties please refer to the job description.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

**Job description**:
*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4

Business Administration NVQ level 3 or equivalent experience in a clerical environment

**Desirable**:
AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology

**Experience**:
**Essential**:
Experience of dealing with the public/customer service experience
Experience of working with a range of Microsoft Office packages
Experience of using IT systems

**Desirable**:
Experience of working in a busy environment
Experience of working in a healthcare environment

**Additional Criteria**:
**Essential**:
Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
Good organisation skills and ability to multitask
Good time management skills
Ability to deal professionally with enquiries from staff
Ability to pay attention to detail where there are predictable interruptions to the work pattern
Ability to deal with stressful situations and sensitive
Work effectively and flexibly as part of a team to meet the needs of the services
Must be able to demonstrate an understanding of equality and diversity
Ability to travel to multiple sites

**Disclosure and Barring Service Check**:

  • Band 3 Medical Secretary

    6 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking to recruit an enthusiastic and motivated band 3 medical secretary to work 28 hours per week to join our friendly secretarial team within the Diabetes Department based at the Queen Elizabeth Hospital Birmingham. **Main duties, tasks & skills required**: You must possess excellent organizational skills and be experienced in...

  • Band 3 Support Secretary

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking to recruit two enthusiastic and motivated Band 3 Support Secretaries to join our secretarial team within the Breast Department. The posts require individuals who are resilient and adaptable to work in a fast-paced professional environment. You will be responsible for handling telephone calls, support with booking new and...

  • Band 3 Secretary

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: This is an exciting opportunity to join the Endocrinology Department at the Queen Elizabeth Hospital as a Secretary/Administrator. The is a post for 30 hours a week to offer support to Endocrinology Consultants/Specialist Nurses/ Health Care Professionals and the current administrative team. **Main duties, tasks & skills required**: To...

  • Band 3 Medical Secretary

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking to recruit an enthusiastic and motivated band 3 medical secretary to work 33 hours per week to join our friendly secretarial team within the Cardiology Department based at Birmingham Heartlands Hospital. **Main duties, tasks & skills required**: You must possess excellent organizational skills and be experienced in dealing...

  • Band 3 Medical Secretary-respiratory Medicine

    6 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An opportunity has arisen for a band 3 Medical Secretary to support one of our Respiratory Medicine Teams at Heartlands. You will be expected to provide a comprehensive secretarial service within our busy department. The role will entail working closely with our clinical teams to provide safe and effective management of patients; you will be...

  • Band 3 Medical Secretary

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: A fantastic opportunity has arisen for a full-time Band 3 Medical Secretary in the Paediatric Department at Heartlands Hospital. You will be expected to provide a comprehensive secretarial and administrative service within this very busy department. This secretarial role will entail working closely with our Clinical teams to provide safe and...

  • Band 3 Secretary/administrative Assistant

    6 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We have an exciting development opportunity or a Band 3 Secretary role within the Occupational Health team. We are looking to recruit a flexible individual to be part of the Occupational Health administrative team. If you are enthusiastic and motivated this could be the opportunity for you. This will be a full time position predominantly...

  • Band 3 Medical Secretary

    6 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for a committed, compassionate and personable individual to join the fantastic Oncology administration team at the QE Hospital Birmingham. This team provides a secretarial service to the Oncologists who work in the renowned Cancer Centre at the QE. **Main duties, tasks & skills required**: To provide secretarial support to...

  • Band 3 Medical Secretary

    6 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: An opportunity has arisen for a Band 3 Medical Secretary to support the Respiratory Medicine Teams at Heartlands. You will be expected to provide a comprehensive secretarial service within this very busy department. This secretarial role will entail working closely with our Clinical teams to provide safe and effective management of patients;...

  • Band 3 Support Secretary

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: To provide secretarial support to Consultants and their teams with particular responsibility for audio typing clinic letters, discharge summaries, general copy typing correspondence, minutes and reports. To provide administrative support to the department/Clinical Team. The post holder will provide an empathic and sensitive point of contact...

  • Band 3 Medical Secretary

    6 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: Do you you want to make a difference to people's lives? Right from the time you join us, you'll have access to learning, development and training opportunities. As you progress in your UHB career you'll acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care. In return you will become a member...

  • Endocrinology Support Secretary

    5 months ago

    Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

    Endocrinology Band 3 - Endocrine Support Secretary 37.5 hours per week A vacancy has arisen for an admin support secretary in the Endocrinology Department at Birmingham Children’s Hospital. The post holder will play an important role providing support to Consultants, Specialist Nurses, Dieticians and Medical Secretaries within this busy...

  • Band 3 Supporting Medical Secretary

    5 days ago

    Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

    Job summary This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested An exciting opportunity has arisen for a Support Medical Secretary to join our Child in Care Admin Team within the Community Paediatric Service of the Children and Families at Allen's Croft...

  • Band 3 Medical Secretary

    6 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for a hard-working and friendly part-time medical secretary in Rheumatology department at Queen Elizabeth Hospital. The role requires you to provide secretarial support to Consultants and their teams with particular responsibility for dealing with referrals, clinic appointment booking, audio typing clinic letters, discharge...

  • Support Medical Secretary

    6 months ago

    Birmingham, United Kingdom The Royal Orthopaedic Hospital NHS Foundation Trust Full time

    Provide a comprehensive assistant secretarial service to clinicians and clinical teams in conjunction with the Senior Team Secretaries. Audio typing of clinical dictation, using TPro digital dictation system. Responsibility for the timely workflow of clinical dictation throughout the departments and for supervising the workload of the Band 2 admin support...

  • Band 3 Medical Secretary

    5 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: We are looking for a hard-working and friendly medical secretary to complement our Team in the Clinical Chemistry Department for our Chemical Pathology (Lipid Clinic) services based at Birmingham Heartlands Hospital. The role requires you to provide secretarial support to consultants and their teams with particular responsibility for dealing...

  • Band 3 Support Secretary

    6 months ago

    Birmingham, United Kingdom University Hospitals Birmingham Full time

    **Job summary**: The post holder will provide a comprehensive and efficient secretarial service to the Consultant(s) and their medical team. By personally assisting with the administrative workload, the Medical Secretary - Supervisor will enable the Consultant(s) to optimise clinical commitment. It is essential that the post holder exercises initiative and...

  • Admin Support

    5 months ago

    Birmingham, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

    Due to the current postholder promotion, an exciting opportunity has arisen within Learning Disabilities/Autism Directorate for a Band 3 Admin Support with the PA office at Brooklands. Combining high standards and commitment with experience and excellent communication both written and verbal alongside having exceptional organisational skills are essential...

  • Band 3 Medical Secretary

    6 days ago

    Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time

    Job summary Two opportunities have arisen for band 3 Medical Secretaries to support our Respiratory Medicine Teams; you will be expected to provide a comprehensive secretarial service within our busy departments at Heartlands and Birmingham Chest Clinic working closely with our clinical teams to provide safe and effective management of patients. Our...

  • Bank Support Medical Secretary

    6 months ago

    Birmingham, United Kingdom The Royal Orthopaedic Hospital NHS Foundation Trust Full time

    JOB PURPOSE To work flexibly across two very busy offices, with supervision from Band 4 staff, as part of a team providing full and comprehensive administrative support to the consultants and other clinical staff in the teams and provide assistance and support to the rest of the medical secretarial team. To undertake a range of administrative duties for the...