Band 3 Administrator/coordinator

7 months ago

Birmingham, United Kingdom University Hospitals Birmingham Full time

**Job summary**:
University Hospitals Birmingham NHS Trust is one of the largest acute hospital Trusts in England, serving the populations of Birmingham and Solihull. The Trust is composed of four main hospital sites; Queen Elizabeth Hospital, Heartlands Hospital, Good Hope Hospital and Solihull Hospital. The post-holder will be required to work and rotate across all sites.

We are seeking an enthusiastic and motivated individual to join our busy, friendly team and support our department. We are UKAS accredited to ISO 15189 standards and MHRA approved.
To work as part of a team providing comprehensive Administration / Co-ordination support to corporate services.

The ideal member of staff will work as part of a team providing comprehensive Administration / Co-ordination support to corporate services.

Working in conjunction with colleagues, service users and internal and external stakeholders.
The post holder will work under indirect supervision and will directly contribute to and Co-ordinate the efficient running of the service.

**Main duties, tasks & skills required**:
Main duties, tasks & skills required

This is an exciting opportunity working in a fast-paced department that is continually growing and to expand and develop your existing knowledge and skills while contributing to an integral part of the laboratory.

**About us**:
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

**Job description**:
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

**Person specification**:
**Qualifications**:
**Essential**:
Maths and English GCSE, A*-C/9-4
Business Administration NVQ level 3 or equivalent experience in an administrative environment

**Experience**:
**Essential**:
Experience of dealing with the Public/Customer service experience
Experience of working with a range of Microsoft
Experience of using IT systems

**Desirable**:
Experience of working in a busy environment
Experience of working in healthcare

**Additional Criteria**:
**Essential**:
Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
Good time management skills Ability to deal professionally with enquiries from staff, patients and Visitors
Ability to pay attention to detail where there are predictable interruptions to the work pattern
Ability to deal with stressful situations and sensitive issues
Must be able to demonstrate an understanding of equality and diversity
Mature open and flexible approach to work
Good inter-personal and communication skills
Ability to travel to multiple sites

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