Customer Service Advisor
6 months ago
**Are you looking for something new in your career? If you're an experienced customer service advisor, we have some exciting news for you**
Our sales development team is expanding, and we're looking for outgoing, friendly, and motivated customer experience advisors to join us at our office Knowsley, Overbrooke Lane.
**The Role**:
As a customer experience advisor, you'll play a critical role in ensuring that our customers have the best possible experience with us. You'll be the first point of contact for our lovely trade customers, making around 30-50 calls per day. And don't worry; we'll provide you with all the training you need to excel in this role
**About you**:
We're looking for someone passionate about customer service, with excellent communication skills and comfort using Microsoft Office. If you love to build rapport quickly, have a positive can-do attitude, and can work well in a team and independently, then this role is perfect for you
**The best part?** You'll earn £21,847k in basic salary, with an opportunity to earn up to £500 per month in team bonuses after your training period. Plus, you'll work Monday through Friday from 8 a.m. to 5 p.m., so you can enjoy your evenings and weekends off
**Job Types**: Full-time, Permanent
**Salary**: £21,847.00 per year
**Benefits**:
- Canteen
- Casual dress
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Experience**:
- customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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