Personal Assistant

6 days ago

Windsor, United Kingdom Centrica Full time

We are Centrica We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is **#MoreThanACareer** - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job - it’s a mission. We all play a vital role in **energising a greener, fairer future**.

**Personal Assistant to the Customer Operations Director**

**About the Role**:

- As a Personal Assistant, you will undertake administrative and general office duties to ensure the smooth running of both the Customer Operations team and an additional team within British Gas Energy
- The role holder will need to operate in a highly responsible and confidential nature and will have delegated responsibility for some departmental administration.
- This role requires a high level of tact and integrity due to the frequency of senior level internal and external contact and regular exposure to confidential data.

**Key Accountabilities**
- Diary management, including coordinating arrangements for meetings and conferences
- Manage the two senior leadership team members travel, including coordination, booking of travel arrangements and planning itineraries as required.
- Provide support and administration to the wider teams as required
- Organise events for the team e.g. team meetings, team building events
- Support with colleague engagement activity such as roadshows and townhalls
- Communicate managers instructions or requests to relevant individuals and / or teams
- Organise and maintain files of managers correspondence and record, following up on any pending matters
- Respond to routine requests for information and refer more complex requests as appropriate
- Order and arrange payment of a variety of goods and services required by the relevant managers
- Maintain and monitor departmental budgets ensuring prompt and accurate payment of invoices and expenses
- May be asked to cover for other PAs within British Gas Energy as required from time to time to cover periods of holiday or absence

**About You**:

- Experience of providing senior level support in a complex matrix organisation
- Experience in liaising effectively with senior executives internally and externally
- Significant proven experience of operating in a similar role that requires a high level of commercial understanding within a complex environment
- Experience of working under pressure and to tight deadlines
- IT skills - Advanced Microsoft Office, particularly Word, PowerPoint and Outlook
- Ability to work pro-actively and independently with confidence
- Assertive, resilient and able to manage strong personalities, strong emotional resilience
- High level of confidentiality and initiative
- Highly organised, able to prioritise and forward plan and remains calm under pressure
- Good interpersonal and communication skills (spoken and written) with a pleasant, professional manner
- A self motivated individual with the ability to work alone under minimum supervision and direction

**We are proud to be recognised as a disability-confident employer**. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it’s the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone.

**We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women.**

**Our people are the beating heart of our business. **We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events.

In addition, after listening to what matters most to them, we have tailored our well-being & benefits package around our employees.

Competitive salary and bonus potential

Employee Energy Allowance at 15% of the government price cap

Pension scheme

Electric car lease scheme
- 33 days holiday allowance, inclusive of public holidays, and the option to buy up to 5 additional days

️‍ ️Excellent range of flexible benefits, including technology vouchers & travel insurance

**We are committed to creating a cleaner and greener future. **And we’re making big changes to help us get there. That means cutting customers' emissions and our own to reach net zero. And because our people are the beating heart of our business, we will continue

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