Customer Service
1 day ago
**Customer Service Administrator**
**£23,000**
**Mid Kent (Hybrid working available after training)**
**Monday - Friday, 9am - 5pm**
**12 Month FTC**
**Duties include**:
- Being the first point of contact for the bank’s customers, assisting with all enquiries
- Dealing with complaints
- Building strong relationships with new and existing customers, providing the best service
- General administrative duties
**To be considered for this role, you should have/be**:
- Previous customer service experience within a retail or office environment
- Excellent customer service skills
- Comfortable speaking to customers on the telephone
- Strong administrative skills
- A team player
- A good communicator, both written and verbal
- Proficient using IT including Microsoft Office packages
- Knowledge of retail banking is not essential but would be a significant advantage
If you would like to be considered for the role, please submit your CV today
- This role is being handled by Christina Pithouse, Recruitment Consultant for Pearson Whiffin Recruitment._
Not quite the right role but still looking?
- By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far_
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: £20,000.00-£23,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: Hybrid remote in West Malling
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