Customer Service Advisor

2 days ago


West Malling, United Kingdom Reed Business Support Full time

**I am working with a dynamic, fast-growing company who are market leaders in conveyancing products and services who are looking for a Customer Service Advisor to join their growing team.**

**Day to day duties of a customer service advisor**:
**As a Customer Service Specialist, you will be part of a team that is jointly responsible for ensuring that customer queries are being dealt with promptly and efficiently with KPI’s met and a strong focus on first call resolution and excellent customerservice.**
- **Providing excellent customer services.**:

- **Liaising with relevant data providers for all search queries to ensure the smooth running of the search ordering process.**:

- **Implementing and coordinating orders for bespoke services such as Portfolio, maintaining communication with customers and data providers throughout.**:

- **Understanding all company products, procedures and systems.**:

- **Achieving Silver or equivalent on quality scores.**

**You will be proactive and self-motivated with excellent communication skills both verbal and written.You will also have strong emotional intelligence, be committed to progressing your own learning and development.You will also have/be**:

- **Previous experience in a customer services environment.**:

- **Competent with Excel, Word & PowerPoint.**:

- **Able to demonstrates excellent customer service and telephone skills.**:

- **Quick and accurate data entry skills.**:

- **Good organisational skills and attention to detail.**:

- **Ability to multi-task, work flexibly and under pressure to meet deadlines and targets.**

**What’s on offer for the customer service advisor**:

- **25 days’ holiday, with optional 5 days unpaid leave per year**:

- **Happy to discuss flexible/remote/working**:

- **Cycle to Work scheme**:

- **Focus on training and career progression**:

- **Salary £22000**:

- **Flexible working/ work from home



  • West Malling, United Kingdom Clearwater People Solutions Full time

    Are you a confident Customer Service Advisor looking for a new challenge? We are working closely with a growing charity based in the Kent area to help grow their team. This is a hybrid role (after probation) with office visits expected 3 days per week. The role is currently a 12M FTC with a view to go permanent after this time. **Key Responsibilities for...


  • West Malling, United Kingdom Clearwater People Solutions Full time

    Are you a confident Customer Service Advisor looking for a new challenge? We are working closely with a growing charity based in the Kent area to help grow their team. This is a hybrid role (after probation) with office visits expected 3 days per week. The role is currently a 12M FTC with a view to go permanent after this time. **Key Responsibilities for...


  • West Malling, United Kingdom KHR Recruitment Specialists Full time

    Customer Service Advisor West Malling (Free Parking) £9.24 to £10.60 based on experience Due to a busy period, my client is looking for Customer Service Advisors to join a busy team on a temporary basis. We are currently recruiting for a Customer Services Advisors to join our Customer Services team based at West Malling. If you possess excellent customer...


  • West Malling, United Kingdom Connect2Staff Full time

    We are currently looking for a customer service advisor on a 12 month contract for our client based in Kings hill As a Customer Service Advisor you will be part of a team that is jointly responsible for ensuring that customer queries are being dealt with promptly and efficiently with KPI's met and a strong focus on first call resolution and excellent...


  • West Malling, United Kingdom Commercial Services Group Full time

    **Customer Service Advisor** **from £24,000pa** **Hybrid/Kings Hill, Kent** We are currently recruiting for a proactive Customer Service Advisor to join LASER Energy, part of the Commercial Services Group. This is an exciting opportunity for a confident individual with a customer focused mindset that thrives in a fast paced work environment. **In...


  • West Malling, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    **Customer Services Advisor -12 month contract** **Kings Hill** **£21,930** **9-5 - 35-hour week, 2 days home and 3 days office. available after probation** **Fantastic benefits!** Rare opportunity to join a successful financial services company in Kings Hill offering full training and development, and a fun, supportive working environment **Working...


  • West Malling, United Kingdom Connect2Staff Full time

    We are currently recruiting for a Charity Customer Service Advisor to join our client based within Kings Hill To review, investigate and make recommendations on all donation requests. To Carry out KYC/Anti money laundering requirements for all beneficiaries and account controllers. **Your duties will be** - To obtain and collate all documents required and...

  • Service Advisor

    7 months ago


    West Malling, United Kingdom Commercial Services Group Full time

    **Brand: Landscapes Services** **Role**:Service Advisor** **Salary**:£23,000 per annum (DOE)** **Hybrid/Kings Hill, Kent** Do you have previous administration experience within a fast-paced commercial environment, and particularly strong Microsoft Excel skills? Are you a confident communicator with outstanding customer service skills? If so, we have a...


  • West Drayton, United Kingdom Sheridan Ward Recruitment Services Full time

    **Customer Service Advisor** Sheridan Ward is excited to be recruiting for a well-established company based in Stockley Park, they are looking for a Customer Service Advisor to join their outgoing and friendly sales support team! This role is ideal for someone who as previously workedwith different customers and has good knowledge of processing orders They...


  • West Malling, United Kingdom Commercial Services Group Full time

    **Service & Sales Advisor** **£23,000pa** **Hybrid/Kings Hill, Kent** Do you have previous administration experience within a fast-paced commercial environment, and particularly strong Microsoft Excel skills? Are you a confident communicator with outstanding customer service skills? If so, we have a fantastic opportunity for you. Due to an increased...


  • West Malling, United Kingdom Connect2Staff Full time

    **Role - Customer Service Representative** **Location - West Malling, Kent (Hybrid)** **Salary - £21,930 per annum** Are you looking for an exciting opportunity within customer service? Connect2Staff are working with an award winning and well-established business in the Kings Hill area. Together, we are seeking a Customer Service Representative to join...


  • West Yorkshire, United Kingdom E3 Recruitment Full time

    Are you a passionate and dedicated individual with a knack for delivering top-notch customer service? Look no further! I am currently working with a leading Facilities Management company searching for a Customer Service Advisor to join their dynamic team on a permanent basis. **Customer service advisor job requirements** - Knowledge of using databases, MS...


  • West Malling, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    **Customer Services - Financial Services** **Kings Hill** **£21,930** **9-5 - 35-hour week, some hybrid working available after probation** **Fantastic benefits!** Rare opportunity to join a successful financial services company in Kings Hill offering full training and development, and a fun, supportive working environment **Working in a buzzy...


  • North West, United Kingdom Greaves Recruitment Solutions Full time

    The Company: A provider of packaging systems, renowned for providing high quality solutions to the retail, general industry and automotive sectors. Who are looking for a Customer Service Advisor to join the team salary is negotiable depending on experience must have At least 2 years’ experience in a similar Customer Service role, preferable product led not...


  • West Yorkshire, United Kingdom Eden Brown Synergy Full time

    **Customer Service Advisor - Wakefield/Leeds** Eden Brown Synergy is currently working in partnership with a Business Support Services company which is looking to recruit a number of Customer Service Advisors to join their Supplier Support Team. The team is the middleman between the Suppliers and the endclient, providing them with updates on the status of...


  • West Bromwich, United Kingdom CV-Library Full time

    Customer Service Advisor West Bromwich £24,500 *This location is near a tram line. Serve as the first point of contact for customers seeking to obtain advice from the business. With the primary goal to resolve all customer queries and ensure that customers are satisfied with the company’s service or products. To provide a contact point for...


  • West Bromwich, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time

    Customer Service Advisor West Bromwich £24,500 *This location is near a tram line. Serve as the first point of contact for customers seeking to obtain advice from the business. With the primary goal to resolve all customer queries and ensure that customers are satisfied with the company’s service or products. To provide a contact point for customer...


  • West Yorkshire, United Kingdom Jark Full time

    Customer Service Advisor Leeds Monday to Friday 0830-1700 We are currently recruiting for a Sales/Customer Service Advisor to join our client's busy team in Leeds, where full training will be given. Main Responsibilities: - Dealing with incoming calls; advise customers on products - Dealing with all aspects of customer services - chasing deliveries,...


  • West Malling, United Kingdom Page Personnel Finance Full time

    This is an excellent opportunity to offer your expertise and skills and work with a well established business on a new project. This would be on an initial temporary basis for at least 8 months. **Client Details** My client is a well established company based in Kings Hill, looking to bring on 2 experienced customer service advisors as they are currently...


  • North West, United Kingdom Page Personnel Full time

    This role requires a Temporary Customer Service Advisor who can provide exceptional customer service support for a not-for-profit charitable organisation based in Manchester. Client Details This organisation is a well-established, medium-sized charity dedicated to improving the lives of the local community. With a strong presence in Manchester, it has been...